Tiana Williams
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Biometric Technician
HeiTech Services- (USCIS)
10.2021 - Current
- Complete the biometrics registration process for all applicants seeking legal immigration to the United States.
- Verify the identity of applicants and the authenticity of government issued ID cards, including permanent resident cards and employment cards, etc.
- Completed quality biometrics processing, capturing electronic fingerprints, photographs and signatures within established program-wide processing times.
- Prepare daily production and customer service report.
- Assist with the training of new employees.
- Conducted periodic facility checks of both interior and exterior and reported concerns to site supervisor to manage.
- Maintained strict confidentiality of sensitive applicant information, adhering to industry standards and privacy laws.
Assistant Preschool Teacher
Kathwood Church Preschool
09.2019 - 08.2021
- Supervised children during in-classroom activities and on playground.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supported children''s social and emotional growth by implementing creative play opportunities and group activities.
- Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
Biometric Technician/ Back-up Supervisor
TeleSolv Consulting. (USCIS)
06.2015 - 01.2018
- Initiate and completed vital documents for citizenship applications and electronically transmitted information in accordance with FBI standards
- Assist soldiers in completing ASC forms, and conduct biometrics processing, including electronic fingerprinting, photograph, and signature capture.
- Created weekly production and customer service reports.
Fingerprint Technician
U.S. Investigative Security Service ( CMS)
10.2008 - 12.2010
- Created, verified, and transmitted information electronically in accordance with standards set by the FBI.
- Performed biometrics processing electronic fingerprints for new hire with Charlotte Mecklenburg school system.
- Maintain various reports that track office productivity.
Education
High School Diploma -
W.J. Keenan
Columbia, SC06-1987
Skills
- Quality assurance
- Teamwork
- Time management
- Attention to detail
- Problem-solving
- Multitasking
- Data entry
- Excellent communication
Timeline
Biometric Technician
HeiTech Services- (USCIS)
10.2021 - Current
Assistant Preschool Teacher
Kathwood Church Preschool
09.2019 - 08.2021
Biometric Technician/ Back-up Supervisor
TeleSolv Consulting. (USCIS)
06.2015 - 01.2018
Fingerprint Technician
U.S. Investigative Security Service ( CMS)
10.2008 - 12.2010
High School Diploma -
W.J. Keenan
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