Tiana Workman
Avon,OH
Summary
Driven by a passion for exceptional customer service and sales proficiency, I leveraged my roles at Ulta Beauty and BJs Wholesale Club to exceed performance goals through strategic cross-selling and superior service consultations. My expertise in organizational growth and team collaboration, coupled with a knack for creating engaging customer experiences, significantly contributed to achieving and surpassing sales targets.
Overview
2
2
years of professional experience
Work History
Prestige Beauty Advisor
Ulta
10.2023 - Current
- Taught customers how to apply makeup and recommended optimal products.
- Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Cross sold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier
Bjs Wholesales Club
08.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Applied Science - Aesthetic Nursing
Lorain County Community College
Elyria, OH10-2028
High School Diploma -
Avon High School
Avon, OH06-2023
Skills
- Organizational growth
- Exceptional customer service
- Team collaboration
- Adaptable to change
- Cashier experience
- Inventory coordination
- Sales proficiency
- Display preparation
- Customer service
- Retail experience
- Service consultations
Accomplishments
- Achieved sales goal for our day by completing makeup services with accuracy and efficiency.
- Met every sales goal for each brand we held an event for.
Languages
English
Interests
- Gym Workouts
- Music
- Fashion and Style
- Fashion
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Personal Development and Self-Improvement
- Acting and Theater
- Makeup services
Timeline
Prestige Beauty Advisor
Ulta
10.2023 - Current
Cashier
Bjs Wholesales Club
08.2022 - 11.2022
Associate of Applied Science - Aesthetic Nursing
Lorain County Community College
High School Diploma -
Avon High School
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