Tiana Zuniga
Wayne,NJ
Summary
Insightful Manager with expert team leadership, planning and organizational skills. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.
Overview
11
11
years of professional experience
Work History
Manager
Fiesta Night Club
Passaic, NJ
01.2015 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Approved regular payroll submissions for employees.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
General Manager
Golds Gym
Teterboro, NJ
01.2012 - 01.2015
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
- Identified trends in customer marketplaces to develop valuable solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
Education
Bergen Community College
Paramus, NJSkills
- Managing Operations and Efficiency
- Staff Management
- Scheduling and Coordinating
- Managing Reception
- Managing Terminations
- Food and Beverage Management
- Technical Proficiency
Languages
English
Spanish
Timeline
Manager
Fiesta Night Club
01.2015 - Current
General Manager
Golds Gym
01.2012 - 01.2015
Bergen Community College