Dynamic Referral Coordinator with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational and multitasking abilities.
Overview
14
14
years of professional experience
Work History
Referral Coordinator
Physicians Group Of South Florida
08.2021 - Current
Processed referral requests from patients, doctors and other health care professionals.
Responded to patient inquiries to offer timely updates regarding referral status.
Called insurance companies to get precertification and other benefits information on behalf of patients.
Monitored referrals to foster timely completion and followed up with physicians to facilitate.
Maintain accurate records of all referrals and related communication
Follow up with patients to ensure they have received the necessary care and services
Patient Scheduler
VNS New
03.2017 - 05.2020
Greeting and Helping Patients
Registerspatientsand enters data into scheduling systems
Responsible for collecting existing and new patient insurance information for
insurance verification purpose
Provide support in maintaining and updating patient medical records
Utilize appropriate schedule codes in scheduling office and hospital-based
medical procedures, for patients with appropriate provider and time/location slot
Receptionist
Cross Docking Services
05.2014 - 02.2017
Greet clients and visitors with a positive, helpful attitude
Assisting clients in finding their way around the office
Announcing clients as necessary
Helping maintain workplace security by issuing, checking, and collecting
badges as necessary and maintaining visitor logs
Assisting with a variety of administrative tasks including copying, faxing, taking
notes, and making travel plans
Preparing meeting and training rooms
Answering phones in a professional manner, and routing calls as necessary
Assisting colleagues with administrative tasks.
Nanny
06.2009 - 03.2014
New York
preparing bottles for babies and care for feeding equipment
changing diapers for babies
bathing babies
supervising baths for older children
dressing children appropriate to the child’s activities
washing and ironing children’s clothes
planning meals for children
preparing meals and snacks for the children
supervising children’s meals
cleaning and washing up after children’s meals
Skills Home Health Aide - 3 years
Education
Associate of Science - Math And Science
La Guardia Community College
New York, NY
08.2021
No Degree - High School
James J. Ferris High School
Jersey City, NJ
06.2006
No Degree - CPR Certification
CPR Certification
Miami, FL
06.2020
Skills
Patient Scheduling
Diagnostic Appointments
Medical Terminology
Scheduling Software
Call Transfers
PET Scans
Database Management
Client Satisfaction
Patient Data Management Systems
Generate Reports
Employee Timesheet Processing
Insurance Verification
Reminder Calls
Greeting Visitors
Referral Verification
Languages
Spanish
Native or Bilingual
Timeline
Referral Coordinator
Physicians Group Of South Florida
08.2021 - Current
Patient Scheduler
VNS New
03.2017 - 05.2020
Receptionist
Cross Docking Services
05.2014 - 02.2017
Nanny
06.2009 - 03.2014
Associate of Science - Math And Science
La Guardia Community College
No Degree - High School
James J. Ferris High School
No Degree - CPR Certification
CPR Certification
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