At California's Great America, I excelled as a Ride Operator, ensuring operational excellence and guest safety. My keen attention to detail and strong problem-solving abilities enhanced ride experiences, while my empathetic nature and communication skills ensured guest satisfaction. I adeptly managed safety protocols, contributing to a significant improvement in ride efficiency and guest feedback.
Making sure every part of the ride and all ride tests ran smoothly before opening the ride and admitting guests. Ensured every guest met all ride requirements before riding. Offering alternative rides for guests that do not meet ride requirements. Checking every restraint ensuring it is properly secured to the guest and locked. Making sure guests are comfortable and ready to ride. Reporting any and all unsafe or concerning situations to the Supervisor. Continuously scanning the ride area making sure no dangers arise before during and after dispatching the ride.
Verbal and Written Communication
Teamwork
Active Listening
Problem Solver
Attention to Detail
Adaptability
Empathetic