Summary
Overview
Work History
Education
Skills
Timeline
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Tianna Boggs

Yuba City,CA

Summary

Detail-oriented worker with superb record of accuracy. Able to handle multiple tasks with efficiency and professionalism. Proven and determined leader with excellent mentoring skills.

Overview

9
9
years of professional experience

Work History

Express Employment Professionals

Employment Specialist
Yuba City, United States
02.2021 - Current
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.

Account Manager

New Legend Transporation
Yuba City, United States
08.2020 - 11.2020
  • Oversaw new business development and customer servicing, including cold calling, networking, marketing, and account servicing.
  • Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.

Server Shift Leader

Sopa Thai Cuisine
Yuba City, CA
06.2019 - 09.2020
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions

Surgery Coordinator

Feather River Eye Care
Yuba City, CA
07.2018 - 03.2019
  • Coordinated with operating facilities to schedule procedures, pre-op and post-op appointments on behalf of 2 Ophthalmology Surgeons
  • Heavy communication with various members of hospitals and surgery centers as well as patients and families
  • Advised and counseled patients regarding medications, pre-surgery care, limits and restrictions
  • Scheduled patients at 5 different surgery centers.

Medical Office Receptionist

Feather River Eye Care
Yuba City, CA
01.2018 - 07.2018
  • Performed general secretarial duties, including scheduling, rescheduling, faxing, scanning and mailing
  • Collected deductibles, balances and copay from patients
  • Answered, screened and directed inbound and outbound calls

Administrative Manager

United States Marine Corps
Marine Corps Base Camp Lejeune, NC
02.2015 - 06.2017
  • Evaluated and identified ineffective workflow processes to devise and implement solutions that achieved greater productivity and personnel performance
  • Aided senior leadership during executive decision-making process by Summary Skills Experience
  • Took accountability and responsibility of 300+ employees
  • Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or
    disciplinary actions

Warehouse Clerk

United States Marine Corps
Marine Corps Base Camp Lejeune, NC
02.2013 - 02.2015
  • Managed over $2 million worth of serialized product
  • Ensured proper maintenance and upkeep of government owned equipment
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery

Retail Sales Associate

PacSun
Yuba City, CA
03.2011 - 01.2012
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Worked closely with manager to solve problems and handle customer concerns

Education

High School Diploma -

River Valley High School
Yuba City, CA
12.2012

Skills

  • Clerical
  • Verbal and written communication
  • Strategic Planning
  • Schedule Management
  • Leadership
  • Critical thinking

Timeline

Express Employment Professionals

Employment Specialist
02.2021 - Current

Account Manager

New Legend Transporation
08.2020 - 11.2020

Server Shift Leader

Sopa Thai Cuisine
06.2019 - 09.2020

Surgery Coordinator

Feather River Eye Care
07.2018 - 03.2019

Medical Office Receptionist

Feather River Eye Care
01.2018 - 07.2018

Administrative Manager

United States Marine Corps
02.2015 - 06.2017

Warehouse Clerk

United States Marine Corps
02.2013 - 02.2015

Retail Sales Associate

PacSun
03.2011 - 01.2012

High School Diploma -

River Valley High School