Detail-oriented worker with superb record of accuracy. Able to handle multiple tasks with efficiency and professionalism. Proven and determined leader with excellent mentoring skills.
Overview
9
9
years of professional experience
Work History
Express Employment Professionals
Employment Specialist
Yuba City, United States
02.2021 - Current
Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
Developed recruiting strategies to identify qualified candidates and build network.
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Account Manager
New Legend Transporation
Yuba City, United States
08.2020 - 11.2020
Oversaw new business development and customer servicing, including cold calling, networking, marketing, and account servicing.
Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Server Shift Leader
Sopa Thai Cuisine
Yuba City, CA
06.2019 - 09.2020
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
Surgery Coordinator
Feather River Eye Care
Yuba City, CA
07.2018 - 03.2019
Coordinated with operating facilities to schedule procedures, pre-op and post-op appointments on behalf of 2 Ophthalmology Surgeons
Heavy communication with various members of hospitals and surgery centers as well as patients and families
Advised and counseled patients regarding medications, pre-surgery care, limits and restrictions
Scheduled patients at 5 different surgery centers.
Medical Office Receptionist
Feather River Eye Care
Yuba City, CA
01.2018 - 07.2018
Performed general secretarial duties, including scheduling, rescheduling, faxing, scanning and mailing
Collected deductibles, balances and copay from patients
Answered, screened and directed inbound and outbound calls
Administrative Manager
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
02.2015 - 06.2017
Evaluated and identified ineffective workflow processes to devise and implement solutions that achieved greater productivity and personnel performance
Aided senior leadership during executive decision-making process by Summary Skills Experience
Took accountability and responsibility of 300+ employees
Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or
disciplinary actions
Warehouse Clerk
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
02.2013 - 02.2015
Managed over $2 million worth of serialized product
Ensured proper maintenance and upkeep of government owned equipment
Recorded information, shortages and discrepancies to keep records current and accurate
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Retail Sales Associate
PacSun
Yuba City, CA
03.2011 - 01.2012
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
Worked closely with manager to solve problems and handle customer concerns