Keith WILKINS
Arlington
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Express Employment Professionals
Greentech Technologies
Arlington
03.2024 - 05.2025
- Load pallets on truck and deliver product to the customer
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Driver/ Set Up
WOW Entertainment
Dallas
08.2020 - 09.2023
- Load up truck and set up parties, functions and games for the customer
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Collaborated with marketing teams to create promotional materials for events.
- Served as primary contact person responsible for responding to inquiries about events.
- Organized transportation schedules for staff members working at the event.
- Resolved any issues that arose during the course of an event in a timely manner.
- Oversaw all aspects of event production from conception through completion.
Driver
DXP Enterprises Inc.
Grand Prairie
01.2016 - 10.2020
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered packages to customers in a timely and efficient manner.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Assisted with loading and unloading freight when necessary.
- Managed time efficiently when making multiple stops along designated routes.
- Verified the contents of inventory loads against shipping papers.
- Reported any incidents involving the truck or its cargo to management immediately.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Determined most expedient trip by mapping out driving routes ahead of time.
Banquet Server and Set up
Double Tree Hotel By Hilton
Farmers Branch
04.2014 - 01.2016
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Replenished beverages throughout meal service as needed.
- Served beverages and appetizers to guests in an efficient manner.
- Set up stations for serving meals according to established guidelines.
- Carried trays of food items from kitchen to dining areas.
- Provided refills on drinks as requested by customers.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Changed table settings between courses as necessary.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Cleared away used plates and utensils following end of meal service.
- Followed proper sanitation guidelines when handling food items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Provided exceptional service to high volume of daily customers.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Participated in ongoing training to enhance job skills and knowledge.
Education
High School Diploma -
University City High
University City, MO05-1987
Skills
- Event coordination
- Load management
- Route planning
- Safety compliance
- Time management
- Inventory management
- Problem resolution
- Team collaboration
- Communication skills
- Attention to detail
- Adaptability
- Conflict resolution
- Written communication
- Excellent communication
- Teamwork and collaboration
- Forklift operation
- Load and unload
- Pallet jack operation
- Shipment unpacking
- Shipping and receiving
- Warehouse organization
- Warehouse operations
- Materials handling and transport
- Order fulfillment
Timeline
Express Employment Professionals
Greentech Technologies
03.2024 - 05.2025
Driver/ Set Up
WOW Entertainment
08.2020 - 09.2023
Driver
DXP Enterprises Inc.
01.2016 - 10.2020
Banquet Server and Set up
Double Tree Hotel By Hilton
04.2014 - 01.2016
High School Diploma -
University City High