Tianna Carbonatto
St. Petersburg
Summary
Dynamic professional with a decade of experience in hospitality at Hawkers Asian Street Fare, excelling in customer service and communication. Proven leadership in managing operations at Jangles Jungle, enhancing efficiency and fostering partnerships. Adept at multitasking and delivering engaging experiences, ensuring guest satisfaction and operational success.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Hawkers Asian Street Fare
St. Petersburg
02.2016 - Current
- Progressed from host to bartender over ten years in hospitality industry.
- Demonstrated ability to multitask in high-volume, fast-paced environments.
- Enhanced communication skills while managing chaotic situations.
- Prioritized teamwork and precision in executing daily responsibilities.
- Ensured guest safety and maintained high standards of service quality.
Co-Owner
Jangles Jungle
St. Petersburg
11.2017 - 03.2026
- Managed office operations and cash flow for seamless business functions.
- Established partnerships with clients to enhance service offerings.
- Coordinated day-to-day interactions with customers in person and online.
- Collaborated with local businesses to develop landscaping projects, workshops and diverse events.
- Organized numerous events while overseeing store operations at residence.
- Facilitated effective communication between clients to ensure project success.
- Streamlined administrative processes to improve overall office efficiency.
Guest Experience Associate
Clearwater Marine Aquarium
Clearwater
05.2015 - 02.2016
- Directed guests throughout facilities while addressing general inquiries as operations team member.
- Promoted to guest experience associate in September, delivering educational presentations on resident animals.
- Answered guest questions and concerns effectively, enhancing overall visitor understanding.
- Led engaging games and activities for children, fostering enjoyable experiences during visits.
Education
Paralegal Studies -
St. Petersburg College
St. Petersburg, Florida05.2016
High School Diploma -
Science and Math Institute (SAMi)
Tacoma, Washington06.2013
Skills
- Leadership and organization
- Customer service and communication
- Team collaboration
- Self-management and adaptability
- Positive attitude and professionalism
References
- Darienne Ballester, Hawkers Asian Street Fair Manager, (727)521-7253, dballester@eathawkers.com
- William Hassett, Jangles Jungle Co-Owner, (305)934-5495, williamcarlhassett95@gmail.com
Timeline
Co-Owner
Jangles Jungle
11.2017 - 03.2026
Server/Bartender
Hawkers Asian Street Fare
02.2016 - Current
Guest Experience Associate
Clearwater Marine Aquarium
05.2015 - 02.2016
Paralegal Studies -
St. Petersburg College
High School Diploma -
Science and Math Institute (SAMi)