Tianna Chambers
Raleigh,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Administrative Coordinator
UNC Health
09.2023 - Current
- Managed incoming mail distribution and outgoing courier services.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Proofread correspondence before sending out on behalf of the executive team.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Maintained calendars for multiple executives.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Collaborated with other departments to coordinate workflow processes between teams.
Administrative Specialist
UNC Health
06.2022 - 09.2023
- Serving as point person for all complex customer service and administrative issues
- Routinely providing guidance and direction to lower-level staff
- Inventory/ordering/purchasing office supplies through various vendors approved by the organization
- Scheduling pre-op and post-op appointments
- Scheduling same day care surgical procedures
- Obtain authorization from insurance for surgical procedures.
Administrative Support Coordinator (Genetics)
Northwell Health
09.2021 - 06.2022
- Delivered exceptional customer service through direct communication with clients and team members
- Utilized PeopleSoft to order office equipment and hospital supplies
- Acclimate new hires to the business and conduct orientation sessions
- Schedule outside service in accordance with insurance benefits
- Route calls and/or messages to correct department.
Administrative Support Associate (Internal Med)
Northwell Health
02.2019 - 09.2021
- Place inbound and outbound calls to schedule appointments
- Verify insurance and collect patient payments
- Obtain authorization/referrals from insurance for imaging procedures
- Responsible for ordering vaccines through Henry Schein.
Education
Bachelor of Science - Healthcare Management
Walden University
07.2024
Skills
- Multi-tasker
- Interpersonal Skills
- Attention to Detail
- Problem-Solving
- EMR
- Calendars management
- Purchasing
- Leadership
- Office Administration
- Event Coordination
Timeline
Administrative Coordinator
UNC Health
09.2023 - Current
Administrative Specialist
UNC Health
06.2022 - 09.2023
Administrative Support Coordinator (Genetics)
Northwell Health
09.2021 - 06.2022
Administrative Support Associate (Internal Med)
Northwell Health
02.2019 - 09.2021
Bachelor of Science - Healthcare Management
Walden University
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