Tianna Dixon Williams
Cincinnati,OH
Summary
Nursing student and Virtual Safety Companion with experience in patient monitoring, venipuncture, and infection control. Demonstrates strong communication, teamwork, and documentation skills while supporting patient safety through continuous observation and timely intervention. Committed to delivering compassionate, dependable care and seeking to expand clinical experience in women’s health and obstetrics.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Virtual Safety Companion
Bon Secours Mercy Health
Cincinnati, OH
03.2025 - Current
- Monitors up to multiple patients concurrently to detect safety risks and alert on-site staff in real time.
- Prevents falls and elopement by delivering timely verbal redirection and visual oversight, reducing incident frequency with measurable results.
- Maintains accurate documentation and communicates patient status to clinical teams to support coordinated care delivery.
- Analyzes behavioral trends from video observations to inform care plans and propose targeted interventions.
- Provided compassionate support to patients via virtual monitoring, fostering a sense of security and trust during their care.
- Utilized data analysis to identify trends in patient behavior, facilitating proactive interventions and enhancing safety measures.
Phlebotomist
Grifols Plasma Center
Cincinnati, OH
08.2024 - 03.2025
- Performed venipuncture and plasma collection with consistent adherence to safety protocols, reducing procedural errors.
- Ensured donor comfort and education, improving donor retention through clear post-donation guidance.
- Maintained sterile workspaces and infection control, decreasing contamination incidents and downtime.
- Collaborated with medical and administrative teams to streamline donation flow and increase throughput with measurable results.
- Fostered a welcoming environment for donors, enhancing their comfort and trust during the plasma donation process.
Cashier
Fresh Thyme Market
Westlake, Ohio
12.2023 - 07.2024
- Processed customer transactions accurately while handling high-volume lines to maintain steady checkout flow.
- Resolved customer issues at point of sale, improving satisfaction and repeat visits.
- Balanced cash drawer and reconciled discrepancies to ensure accurate daily financial records.
- Maintained organized merchandising and stock at registers to reduce item lookup time and speed service.
- Fostered a welcoming environment for customers, enhancing their shopping experience and encouraging positive feedback.
- Streamlined checkout processes by implementing efficient transaction methods, leading to noticeable gains in customer throughput.
Cashier
Giant Eagle
Cleveland
03.2022 - 07.2023
- Processed customer transactions accurately while maintaining checkout speed during peak shifts.
- Resolved customer issues at point of sale, improving satisfaction with measurable follow-up actions.
- Trained new cashiers on register procedures and inventory checks to reduce errors and speed onboarding.
- Maintained accurate cash handling and end-of-day reconciliation to prevent discrepancies and protect assets.
- Provided exceptional customer service, ensuring a welcoming environment and fostering repeat business.
- Processed transactions efficiently, reducing average wait times and enhancing customer satisfaction.
- Accurately handled cash management and reconciled receipts, ensuring financial integrity and compliance.
Education
Associate Degree - Nursing
Fortis College
Sharonville, OH04.2026
LPN Program - undefined
Bryant & Stratton College-Parma
Parma, OH02.2025
Skills
- Vital signs
- Infection control
- Patient hygiene
- Venipuncture
- Video surveillance
- Documentation
- Team collaboration
- Adaptability
- Empathy
- Basic life support
- Healthcare experience
- Patient care
- Driver's license
Certification
Basic Life Support (BLS) Provider, American Heart Association
Issued: March 2026 – Expires: March 2028
Timeline
Virtual Safety Companion
Bon Secours Mercy Health
03.2025 - Current
Phlebotomist
Grifols Plasma Center
08.2024 - 03.2025
Cashier
Fresh Thyme Market
12.2023 - 07.2024
Cashier
Giant Eagle
03.2022 - 07.2023
LPN Program - undefined
Bryant & Stratton College-Parma
Associate Degree - Nursing
Fortis College