Summary
Overview
Work History
Education
Skills
Certification
Timeline

Tianna Edwards

Ollie's Bargain Outlet
Rantoul,IL
1
Certification
8
years of professional experience

Dedicated Cashier with 5 years of experience in high-volume retail environments, seeking a role as a Cashier. Proven track record of delivering exceptional customer service, maintaining accurate cash handling, and utilizing POS systems efficiently. Skilled in upselling techniques, training new staff, and ensuring a clean, organized checkout area.

Work History

Cashier

2 Years
Ollie's Bargain Outlet | 07.2024 - Current
  • Deliver exceptional customer service by addressing inquiries and resolving concerns promptly, enhancing overall customer satisfaction.
  • Assist in training new cashiers, ensuring adherence to transaction procedures and effective issue resolution.
  • Manage high-volume checkout lanes with accuracy and speed, while maintaining a balanced cash drawer and promptly reconciling discrepancies.
  • Utilize point-of-sale system proficiently to process various payment methods, discounts, and loyalty rewards, while implementing upselling techniques to boost sales.

Housekeeping Supervisor and Laundry Attendant

7 Months
Holiday Inn Express and Suites | 06.2023 - 01.2024
  • Operated daily laundry services by processing guest linens efficiently and maintaining cleanliness standards.
  • Assisted housekeeping and kitchen departments to facilitate smooth hotel operations and enhance guest experience.

Cashier

4 Years 1 Month
Rural King | 04.2019 - 05.2023
  • Processed customer transactions efficiently and accurately, contributing to a seamless checkout experience.
  • Assisted in maintaining an organized and welcoming store environment, enhancing customer satisfaction.

Cashier

1 Month
Village Pantry | 04.2022 - 05.2022
  • Maintained cleanliness and organization throughout the store to ensure a welcoming and safe environment for customers.
  • Operated point-of-sale systems efficiently to facilitate smooth and accurate transactions.

Cook/Prep

1 Month
Et Kitchen | 02.2022 - 03.2022
  • Prepared and ensured the quality of meals, maintaining high culinary standards and consistency.
  • Managed kitchen cleanliness and inventory levels to ensure safety and efficiency.

Packer

7 Months
Vista Outdoor - Bell Sports | 10.2020 - 05.2021
  • Packed and inspected product boxes to ensure completeness and accuracy of contents.
  • Maintained a high standard of quality control by verifying item lists against packaging requirements.

Cashier

3 Months
Taco bell | 11.2018 - 02.2019
  • Managed customer transactions efficiently and accurately, ensuring a high level of customer satisfaction and adherence to company policies.

Education

High School - General Education

Rantoul Twp High School | Rantoul, IL | 02.2019

Skills

Achieved high customer satisfaction ratings through exceptional service as a fast food team member
Enhanced food preparation efficiency
resulting in quicker service times for customers
Processed transactions with precision
leading to improved cash handling accuracy
Maintained spotless work environments
contributing to a safe dining experience
Streamlined packaging processes
improving order accuracy and customer satisfaction
Executed cash handling with integrity
maintaining a reliable cash flow
Increased retail sales through effective communication and promotional strategies
Established strong communication lines within the team
fostering a collaborative work culture
Created engaging experiences for children
making dining enjoyable for families
Prepared food items with a focus on quality and safety
ensuring customer health
Maintained high standards in laundry and cleaning practices
supporting overall business operations
Followed food safety protocols diligently
ensuring compliance with health regulations
Enhanced hospitality services in a hotel setting
contributing to guest satisfaction
Delivered services promptly by driving efficiently to various locations
Leveraged computer skills to optimize order processing and inventory tracking

Certification

  • Food Handler Certification | Jun 2023
  • Driver's License | Apr 2024

Timeline

Cashier

Ollie's Bargain Outlet
07.2024 - CurrentRead More

Housekeeping Supervisor and Laundry Attendant

Holiday Inn Express and Suites
06.2023 - 01.2024Read More

Cashier

Village Pantry
04.2022 - 05.2022Read More

Cook/Prep

Et Kitchen
02.2022 - 03.2022Read More

Packer

Vista Outdoor - Bell Sports
10.2020 - 05.2021Read More

Cashier

Rural King
04.2019 - 05.2023Read More

Cashier

Taco bell
11.2018 - 02.2019Read More

Rantoul Twp High School

High School from General Education
Read More
Tianna Edwards