Tianna Honeycutt
Los Angeles,CA
Summary
Dependable bartender and server who is successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
The Bourbon Room
06.2023 - Current
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bar - Head Bartender
The Ringmaster, Sports
01.2023 - 07.2023
- Maintain event space during open casting calls while preparing classic style beverages
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
Head Bartender/Waitress
Hoops Sports Bar
03.2021 - 04.2022
- Studied and prepared classic style beverages
- Established personal and professional rapport with guests, cater to all requests, and resolve service issues in a timely manner
- Consistently provide prompt service, manage large cash flows, and maintain guest satisfaction
- Complied with federal and state food and beverage regulations by maintaining a clean and organized work station during rushes.
Front Desk Operations
Burke Williams Day Spa
10.2022 - 04.2023
- Oversee and assist all daily activities, including opening and closing functions and customer service
- Train all new applicants, deliver excellent customer service, oversee all invoices, billing, and scheduling
- Provided excellent customer service and demonstrated flexibility by understanding how to develop various solutions from objections/issues for the diverse customer base.
Executive TV/Film Production Assistant
The Gen Zone
09.2022 - Current
- Political Commentary, Fox Soul, Tasks can and often vary from day to day) Generally, responsible for printing and distributing scripts, collecting metadata, shooting behind the scenes footage, and running all social media platforms
- Relay messages between other crew members to ensure everything runs smoothly from start to finish.
Agent
Revolution Financial Management
02.2022 - Current
- I am fully licensed within the financial industry
- I help families and individuals bridge the gap between where they are and their goals and dreams by focusing on core areas of their financial picture e.g short/long term savings, debt solutions, proper protection, and estate planning
- I build leaders in entrepreneurship through the vehicle of financial services with the hopes of becoming a broker earning passive and residual income in order to create legacies for families.
Education
Bachelor of Arts - Global Studies & Geography, Psychology
Hofstra University, College, Arts
Long Island, NY06.2021
Skills
- Team Leadership
- Communication
- Project Management
- Organization
- Mentorship
- Multitasking
- Elite Customer
- Service
Additional Information
- AWARDS , Hofstra University Dean Scholarship (4-year merit award based on academic excellence)
Timeline
Server
The Bourbon Room
06.2023 - Current
Bar - Head Bartender
The Ringmaster, Sports
01.2023 - 07.2023
Front Desk Operations
Burke Williams Day Spa
10.2022 - 04.2023
Executive TV/Film Production Assistant
The Gen Zone
09.2022 - Current
Agent
Revolution Financial Management
02.2022 - Current
Head Bartender/Waitress
Hoops Sports Bar
03.2021 - 04.2022
Bachelor of Arts - Global Studies & Geography, Psychology
Hofstra University, College, Arts
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