Tianna King
Spring Hill,Fl
Summary
Talented Cake Decorator with 11 years of experience in baking industry. Dedicated to creating unique and creative designs. Effective communicator, motivated and innovative. Extensive knowledge of baking techniques and raw materials.
Overview
16
16
years of professional experience
Work History
Cake Decorator
Publix
11.2008 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Packaged and priced each product according to company pricing procedures.
- Managed material inventory and ordered new materials when needed.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Precisely arranged display cases throughout workday to highlight finished products.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Packaged finished products for sale.
Starbucks Barista
TGH Starbucks
05.2014 - 07.2016
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
No Degree - Psychology
Hillsborough Community College
Tampa, FLHigh School Diploma -
Robinson High School
Tampa, Fl06.2009
Skills
- Visual Merchandising
- Floral Design
- Critical Thinking
- Suggestive Selling
- Stock Rotation
- Custom Creations
- Production and Processing
- Team Player
- Cash Handling
- Exceptional customer service
- Order Taking
- Espresso machine operation
Timeline
Starbucks Barista
TGH Starbucks
05.2014 - 07.2016
Cake Decorator
Publix
11.2008 - Current
No Degree - Psychology
Hillsborough Community College
High School Diploma -
Robinson High School
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