Microsoft
Tianna L. Harris
Converse,TX
Summary
I am a detail-oriented and experienced Project Manager with a strong background in multi-tasking, leading large groups, and can work independently with little to no supervision. I have expert computer skills as well expert knowledge in the Microsoft Office platform. I have years of experience in managing the procurement and delivery of equipment; to date I have managed the procurement, scheduling and delivery of three life-cycle preplacement efforts for 33K pieces of equipment valued at more than $1.47M.
Professional with substantial experience in guiding product development and driving market success. Adept at leveraging data-driven insights, leading cross-functional teams, and aligning projects with business goals. Strong focus on collaboration, flexibility, and delivering impactful results. Skilled in strategic planning, user experience optimization, and agile methodologies.
Overview
18
18
years of professional experience
Work History
Product Manager
Air Force Defense Biometric Identification System (DBIDS) & Department of Defense Identity Matching Engine (IMESA)
01.2021 - Current
- Provided expert functional technical analysis, advice, guidance, and recommendations to senior force protection subject-matter experts, senior executives and managers on critical information technology (IT) system analysis problems
- Delivered briefings and training to DBIDS User Groups, Requirement Committees, and annual In Progress Reviews with Defense Human Resources Activity Director and Air Force leaders
- Coordinated application releases, maintenance and migrations with internal and external stakeholders to minimize impact on customers
- Specifically, migrated the application to allow disabled veterans and caregivers access military bases to meet the National Defense Authorization Act (NDAA), also known as the John S
- McCain National Defense Authorization Act
- Managed operations, maintenance, installation, upgrading, and integration of Windows and Linux servers in four global environments maintaining a 97.5% application uptime for DBIDS and 99.2% for IMESA
- Monitored government contractor performance assessment ratings and documentation of accomplishments, progress, and failures with Contract Acquisition and co-authored performance of work statement, rebid a development contract, and analyze vendor approaches with General Service Administration
- Reduced DBIDS Infrastructure annual costs by $2M with the migration of the Oracle Cloud and Consolidating Data Centers for DBIDS Global Operations
Security Forces Program Manager
01.2021 - Current
- Led force protection initiatives, ensuring the safety of personnel and critical resources through strategic deployment of security measures
- Led and supervised a highly trained team protecting nuclear and conventional weapons systems, personnel, and resources from hostile forces
- Managed communications equipment, emergency response vehicle fleet, and intrusion detection equipment
- Enforced discipline standards and adherence to federal laws and directives
- Apprehended and detained suspects of alleged crimes against persons and property and secured incident scenes
- Developed plans and operating instructions to implement senior leader-managed programs
Emergency Management Specialist
12.2021 - 04.2020
- Overhauled incident and crime notification matrix and ensured seamless reporting for 41 key Air Force leaders: reduced headquarters notification requirements by 82%
- Directed organization Coronavirus Disease 2019 (COVID-19) response team, procured $37K in protective equipment for 448 first responders recommended by Centers for Disease Control
- Facility Manager and NexGen Information Technology subject matter expert; mitigated three life-threatening hazards impacting 20 facilities; successfully prevented transmission of COVID-19
Operations and Training Manager
03.2020 - 02.2018
- Steered organization training program: completed four Emergency Management courses, developed a 16-hour hands-on training plan, and increased personnel protection capabilities for 50 critically certified duty positions
- Led emergency management operations for 24 months, guided military police through 110 hours of COVID-19-centric incidents, secured 500 ventilators valued at $10M; and supplied five states with life-saving medical equipment
- Orchestrated five Pacific Air Force missions supported by 220 military police, applied the Continuous Improvement Process to invent first ever mission planning process: cemented reception and asset protection for $1B in resources
Police Services Expert
01.2018 - 03.2016
- Managed a 285-person team, onboarded 1.4K personnel, and processed 200 vehicles delivering provisions for Joint Task Force Civil Support, a major annual joint homeland defense and disaster response exercise
- Provided security for 44K acres of Military Family Housing units for 52K on-base residents
- Led security team protecting 126 aircraft and support infrastructure valued at $9.1B, enabled 6.6K combat aircraft missions
- Managed daily policing operations and authored reports for the Department of Defense's first-ever Tri-Service integrated Emergency Control Center
Education
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Montgomery, AL01-2009
Skills
- Critical Thinker
- Decision Maker
- Expert Verbal and Written Communicator
- Customer and Client Focused
- Project Manager
- Systems Administrator
- Problem Solver
- Product lifecycle management
- Data-driven decision-making
- Product roadmaps
- Product backlog management
- Prioritization and execution
- Roadmap development
Militarytraining
- Human Resources Management
- Managerial Communications II
- General Military Studies
- World Affairs
- Leadership and Management II
- Military Studies (LMM 2123)
- Intro to Total Quality Management II
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Documented and resolved 121 installation base access shortfalls which led to 100 corrective action plans.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 150 staff members.
- Resolved product issue through consumer testing.
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsPaid time offFlexible work hoursStock Options / Equity / Profit SharingQuote
The problem is not to find the answer; it’s to face the answer.
Terence McKenna
Software
Power BI
Languages
English
Native or Bilingual
Interests
Carpentry
Affiliations
- Retired Military
Timeline
Emergency Management Specialist
12.2021 - 04.2020
Product Manager
Air Force Defense Biometric Identification System (DBIDS) & Department of Defense Identity Matching Engine (IMESA)
01.2021 - Current
Security Forces Program Manager
01.2021 - Current
Operations and Training Manager
03.2020 - 02.2018
Police Services Expert
01.2018 - 03.2016
Associate of Applied Science - Criminal Justice
Community College of The Air Force
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