TIANNA QUINTANILLA
Yuba City
Summary
Compassionate and adaptable Health Services Administration student with experience in team coordination, customer service, and administrative responsibilities. Demonstrates strong understanding of public health principles, healthcare operations, and patient privacy. Brings excellent communication skills, reliability, and a passion for supporting positive patient and community experiences. Seeking an entry-level healthcare administration position where I can contribute to accessible, efficient, high-quality care.
Overview
11
11
years of professional experience
15
15
years of post-secondary education
Work History
Assistant Manager
Beach Hut Deli
Yuba City
2020.08 - Current
- Supervised and support 6 employees per shift to maintain smooth operations
- Coordinate staff schedules, workflow tasks, and store productivity
- Handle cash flow, bank deposits, and cash management
- Train new employees in customer service, and store procedures
- Manage catering orders
- Maintain a positive work environment, focusing on customer satisfaction
- Coordinated inventory management to maintain stock levels and freshness.
- Oversaw staff scheduling to optimize workforce efficiency during peak hours.
- Managed customer service inquiries and complaints in a timely manner.
Server
El Zarape
Yuba City
2015.01 - 2020.01
- Delivered high-quality service in fast paced environment
- Handling cash flow
- Ensured guest satisfaction and efficient service
- Strengthened communication, team work, and multitasking skills
Education
Bachelor of Science - Health Care Administration
Sacramento State University
Sacramento, CA 2023.01 - 2025.12
Associate of Science - Natural Sciences
Yuba College
Marysville, California, CA 2018.08 - 2025.12
Associate of Applied Science - Biology Allied Health
Yuba College
Marysville, California, CA 2018.08 - 2022.12
Skills
- Basic understanding of healthcare systems and operations
- Basic HIPAA regulations
- Scheduling and coordination
- Data entry
- Team collaboration
- Adaptable and astute learner
- Time management and multitasking
- Microsoft word, excel, powerpoint
- Customer service
- Healthcare compliance
- Patient safety
- Emergency preparedness
- Healthcare policy
Timeline
Bachelor of Science - Health Care Administration
Sacramento State University
2023.01 - 2025.12
Assistant Manager
Beach Hut Deli
2020.08 - Current
Associate of Science - Natural Sciences
Yuba College
2018.08 - 2025.12
Associate of Applied Science - Biology Allied Health
Yuba College
2018.08 - 2022.12
Server
El Zarape
2015.01 - 2020.01