Tianna Stewart
Allenhurst,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Communication Officer
Chatham E911
Savannah, GA
08.2022 - Current
- Provided pre-arrival instructions to callers in life threatening situations.
- Dispatched medical crews to accident scenes according to severity of injuries reported by witnesses or victims.
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Researched vehicle, wanted and missing persons information.
- Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
Communication Specialist
MCI Telecommunications
Savannah, GA
07.2020 - 08.2022
- Mentored junior team members and managed employee relationships.
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Assistant Preschool Teacher
Angel Learning Center
Richmond Hill, GA
07.2017 - 03.2020
- Assisted in creating and implementing lesson plans for preschoolers.
- Collaborated with other staff members to ensure that all safety protocols were followed at all times.
- Worked closely with colleagues in order facilitate smooth transitions between activities throughout the day.
- Helped students learn basic academic skills such as counting, alphabet recognition, writing letters and numbers.
Education
High School Diploma -
Liberty County High School
Hinesville, GA05-2016
Skills
- Emergency Assessment
- Works Well Under Pressure
- Emergency Medical Instruction
- Information Gathering and Relay
- Computer Skills
- Map reading abilities
Certification
- CPR / AED Certified
- ProQA Software Training
- GA post Basic Communications Officer Certification
- EMD, EFD, EPD priority dispatch certification
Timeline
Communication Officer
Chatham E911
08.2022 - Current
Communication Specialist
MCI Telecommunications
07.2020 - 08.2022
Assistant Preschool Teacher
Angel Learning Center
07.2017 - 03.2020
High School Diploma -
Liberty County High School
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