Tianna Tinoco
Clovis,CA
Summary
I’m an organized and motivated individual with strong time management and organizational skills. I’m currently continuing my education in social work and looking for an opportunity to keep learning, growing, and contributing in a positive way.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Medical Receptionist
Baz Allergy, Asthma and Sinus Center
Fresno, California
12.2024 - Current
- Greet and assist patients professionally
- Manage scheduling and front desk operations
- Verify insurance, authorizations, and collect payments
- Maintain accurate patient records and clean workspace
Medical Receptionist
Allergy Immunology & Asthma Medical Group
Stockton, California
08.2023 - 06.2024
- Managed appointment scheduling, insurance verification, and co-pay collection
- Handled incoming calls and directed patients appropriately
- Prepared patient charts and assisted with clinical workflow
- Provided translation assistance and supported multi-location operations
Shift Leader / Front of House
Panda Express
Manteca, California
12.2019 - 07.2023
- Delivered excellent customer service and resolved guest concerns
- Supervised team members and supported daily operations
- Managed scheduling, task delegation, and employee training
- Handled cash transactions, deposits, and register balancing
- Maintained a clean, organized, and efficient work environment
Education
Bachelor's Degree - Social Work
Fresno State University
Fresno, CA 06.2024 - 04.2026
Associate Degree - Social Work
San Joaquin Delta College
Stockton, CA 08.2022 - 06.2024
Skills
- Bilingual: Fluent in English and Spanish
- Strong customer service and communication skills
- Medical reception experience (scheduling, insurance verification, billing support)
- Familiar with verifying insurance benefits and conducting eligibility checks
- Cash handling and financial transactions
- Proficient in Microsoft Office Suite and Google Docs
- Excellent organizational and time management skills
Timeline
Medical Receptionist
Baz Allergy, Asthma and Sinus Center
12.2024 - Current
Bachelor's Degree - Social Work
Fresno State University
06.2024 - 04.2026
Medical Receptionist
Allergy Immunology & Asthma Medical Group
08.2023 - 06.2024
Associate Degree - Social Work
San Joaquin Delta College
08.2022 - 06.2024
Shift Leader / Front of House
Panda Express
12.2019 - 07.2023