Tiara Bradley
Charlotte,NC
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company's success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Server
Freshwaters Southern New Orleans
03.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Beautician
Glamorous Beauty By T LLC | Self Employment
01.2019 - Current
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Warehouse Assistant
Kelly Services BIC Warehouse
01.2018 - 02.2019
- Inspected and repaired products to meet project expectations.
- Followed safety protocols while operating heavy machinery on the production line.
- Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
- Worked closely with other members of the team to meet deadlines and goals set by management.
- Sorted and packaged products to prepare for processing or shipment.
PSE Clerk
United States Postal Service
12.2015 - 01.2018
- Provided customer service support to clients over the phone, via email or in person.
- Performed data entry duties for tracking mail and other related activities.
- Organized mail into appropriate categories and sorted them according to post office regulations.
- Processes incoming and outgoing mail in both plant and Post Office facilities.
Sales Representative
Sprint
05.2014 - 12.2015
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers
Cashier/KeyHolder
Kangaroo Express
02.2014 - 05.2014
- Delivered high level of customer service to patrons using active listening and engagement skills
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Trained new team members in cash register operation, stock procedures, and customer service.
Education
Vance High School
Charlotte, NC06.2014
Skills
- Cash Handling
- Exceptional customer service
- Hospitality service expertise
- Team Leadership
- Time Management
- Organizational Skills
- Cleaning and sanitizing
References
References available upon request.
Timeline
Server
Freshwaters Southern New Orleans
03.2019 - Current
Beautician
Glamorous Beauty By T LLC | Self Employment
01.2019 - Current
Warehouse Assistant
Kelly Services BIC Warehouse
01.2018 - 02.2019
PSE Clerk
United States Postal Service
12.2015 - 01.2018
Sales Representative
Sprint
05.2014 - 12.2015
Cashier/KeyHolder
Kangaroo Express
02.2014 - 05.2014
Vance High School
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