Tiara Branscomb
St. Louis,MO
Summary
Dynamic professional showcasing expertise in Microsoft Suite and exceptional problem-solving abilities. Excelled in leading teams towards enhanced patient care quality, demonstrating significant improvements in operational efficiency. Skilled in medical terminology ,CPR certified, brings a blend of hard and soft skills to drive success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Medication Technician
Mcknight Extended Care
01.2023 - Current
- Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.
- Participated in regular training sessions to stay up-to-date on current medication guidelines, best practices, and regulatory requirements.
- Facilitated seamless pharmacy communications by liaising between pharmacists, physicians, and nursing staff regarding prescription orders and clarifications.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Patient Care Technician
Mercy Hospital St. Louis
08.2023 - 05.2024
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Collected and documented patient information to aid in accurate medical record keeping.
- Monitored vital signs and reported changes ensuring timely medical interventions when necessary.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Caregiver/Traveling Certified Nursing Assistant
Compassionate Nursing Services
12.2019 - 03.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Safety Associate
Amazon
02.2019 - 02.2021
- Maintained accurate records of all workplace incidents, allowing for better tracking of trends and improvements over time.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Increased employee awareness of safety procedures through regular communications, posters, and presentations.
- Reduced accident rates by implementing safety protocols and providing training to employees.
Post Office Mail Clerk
USPS
11.2015 - 02.2019
- Assisted customers at the service counter by providing guidance on postage rates, mailing options, and packaging requirements.
- Enhanced the overall customer experience by offering knowledgeable assistance on various postal services and products.
- Maintained accurate records of incoming and outgoing mail, facilitating tracking and resolution of customer inquiries.
- Enhanced mail sorting efficiency by implementing an effective system of categorization and distribution.
Store Manager
Walgreens
04.2014 - 07.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Infant and Toddler Teacher
Cornerstone Learning Center
10.2008 - 04.2014
- Provided support during transitions between classrooms or activities, ensuring smooth adjustments for young children.
- Managed classroom materials effectively, ensuring a clean, organized space conducive to learning at all times.
- Increased parent involvement in children''s education by maintaining open communication and providing regular updates on child progress.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Operations Lead
Best Buy
04.2007 - 10.2008
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed and allocated staff and material resources to meet production goals.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Travel Agent
Summerbay Resorts
05.2006 - 04.2007
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Education
Associate of Science -
Forest Park Community College
St Louis, MOSkills
- Proficient in Microsoft Suite, Epic, and Point Click Care
- Excellent critical thinking and problem solving abilities
- Experience in leading teams and projects, demonstrating initiative and responsibility
- Medical Terminology
- CPR certification
Certification
- Certified Medication Technician with Insulin
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
Timeline
Patient Care Technician
Mercy Hospital St. Louis
08.2023 - 05.2024
Certified Medication Technician
Mcknight Extended Care
01.2023 - Current
Caregiver/Traveling Certified Nursing Assistant
Compassionate Nursing Services
12.2019 - 03.2023
Safety Associate
Amazon
02.2019 - 02.2021
Post Office Mail Clerk
USPS
11.2015 - 02.2019
Store Manager
Walgreens
04.2014 - 07.2015
Infant and Toddler Teacher
Cornerstone Learning Center
10.2008 - 04.2014
Operations Lead
Best Buy
04.2007 - 10.2008
Travel Agent
Summerbay Resorts
05.2006 - 04.2007
Associate of Science -
Forest Park Community College
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