Tiara Brown
Southaven,MS
Summary
I am thrilled to submit my application for the Phlebotomy Technical role at your company. As a student of Midwest Technical Institute, I am excited about the opportunity to bring my skills and passion to your team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Engagement Specialist
Carenet Healthcare
San Antonio, Tx
05.2024 - 03.2025
- Engage with clients to provide personalized customer service, support healthcare needs, and promote wellness programs, while maintaining confidentiality and adhering to HIPAA regulations at Carenet Healthcare.
Patient Care Assistant
Ability Works
Greenville, MS
04.2021 - 02.2024
- Facilitated patient autonomy through support with personal grooming, meal preparation, and household tasks.
- Maintained a compassionate and safe environment, aiding in activities such as bathing and toileting to promote patient well-being.
Customer Service Representative
Teleperformance
06.2021 - 10.2023
- Addressed and resolved customer inquiries and issues, ensuring satisfaction and adherence to company policies.
- Maintained high levels of productivity and service quality, consistently meeting key performance indicators.
Dietary Aide
Magnolia Healthcare
Greenville, MS
11.2020 - 02.2021
- Prepared and served meals and snacks in accordance with established health and safety procedures.
- Maintained strict adherence to food safety and hygiene standards during all stages of food preparation and service.
- Managed inventory of kitchen supplies and food items, ensuring availability and compliance with facility protocols.
Cashier
Scott Petroleum
Greenville, MS
03.2020 - 11.2020
- Delivered exceptional customer service by courteously addressing inquiries and ensuring a positive shopping experience.
- Accurately processed transactions, managed cash drawer, and maintained financial accuracy throughout the shift.
- Upheld company standards for cleanliness and safety, contributing to a cooperative team environment and efficient operations.
Assistant Manager
Exxon
Greenville, MS
01.2017 - 11.2017
- Managed staff effectively, ensuring the achievement of department objectives through strategic planning and evaluation of activities.
- Maintained a safe and compliant work environment while fostering employee professional growth through targeted recruitment, orientation, and training initiatives.
Education
Pending Phlebotomist Certification - Phlebotomist
Delta Technical College
Horn Lake, MSHigh School Diploma - High School
Maranatha Christian Academy
Minter City, MS12.2017
Skills
- Brand awareness
- Cross-functional coordination
- Problem-solving
- Decision-making
Certification
HIPPA - Heartsaver Bloodborne Pathogens - Pending CPR and Pending Phlebotomist
Additional Information
References: 1. Twanda Pryor Email: tpryor@deltatechnicalcollege.com. Phone number: (662)835-9010. 2.Amanda Davis Email:adavis@deltatechnicalcollege.com Phone number. (901)267-9122 3. Chakella Johnson. Email: cjohnson@deltatechnicalcollege.com. Phone number: (901)267-9122
Timeline
Engagement Specialist
Carenet Healthcare
05.2024 - 03.2025
Customer Service Representative
Teleperformance
06.2021 - 10.2023
Patient Care Assistant
Ability Works
04.2021 - 02.2024
Dietary Aide
Magnolia Healthcare
11.2020 - 02.2021
Cashier
Scott Petroleum
03.2020 - 11.2020
Assistant Manager
Exxon
01.2017 - 11.2017
Pending Phlebotomist Certification - Phlebotomist
Delta Technical College
High School Diploma - High School
Maranatha Christian Academy