Tiara Bustos
San Antonio,TX
Summary
Driven to learn and develop professionally while helping the team achieve business objectives and meet customer needs. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated, Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Optometrist technician/Receptionist
Jolly Good Eye Care
San Antonio, Texas
12.2023 - Current
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Measured visual acuity, eye pressure, and lens prescriptions using clinic equipment.
- Managed appointment flow and patient intake, ensuring efficient medical record updates in office systems.
- Confirmed patient insurance eligibility, facilitating access to necessary services.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Developed and maintained filing system for essential documents, enhancing office organization and retrieval.
- Recorded patient histories and vision measurements in charting systems.
Optometrist Assistant/Technician
Dr. Lydia Daoud
Laguna Niguel, CA
12.2020 - 08.2022
- Greeted patients upon arrival at the office, verified insurance coverage and collected copayments or outstanding balances due from previous visits.
- Maintained accurate patient records including medical histories, prescriptions, and test results to support effective patient care.
- Scheduled and coordinated appointments for patients, ensuring efficient use of optometrist's calendar.
- Scheduled appointments for patients and maintained appointment calendars for the optometrist.
- Instructed patients on how to properly insert, remove and care for contact lenses.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Maintained stock levels of supplies and equipment in the facility to ensure operational efficiency. with necessary supplies, equipment and instruments.
- Achieved cost-savings by developing functional solutions to problems.
Specialty Sales Associate
Target
Foothill Ranch, CA
10.2019 - 05.2021
- Guided customers in selecting merchandise to match their needs and preferences, enhancing their shopping experience.
- Assisted customers with selecting merchandise that matched their needs and preferences.
- Answered customer questions regarding product features, benefits, and availability.
- Maintained product displays and restocked shelves to ensure availability.
- Received and processed cash and credit payments for in-store purchases.
- Handled returns promptly per company procedures, maximizing customer satisfaction through efficient service.
- Managed returns promptly according to company procedures ensuring maximum customer satisfaction.
Education
Trabuco Hills High School
Mission Viejo, CASkills
- Patient Recordkeeping
- Insurance verification
- Appointment scheduling
- Record updating
- Document organization
- Optometric procedures
- Cash handling
- Customer service
- Team collaboration
- Job placement
Timeline
Optometrist technician/Receptionist
Jolly Good Eye Care
12.2023 - Current
Optometrist Assistant/Technician
Dr. Lydia Daoud
12.2020 - 08.2022
Specialty Sales Associate
Target
10.2019 - 05.2021
Trabuco Hills High School