Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

Tiara Carter

Brookhaven,PA

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

16
16
years of professional experience
1
1
Certification

Work History

General Manager

Independence Homecare partners
02.2020 - Current
  • Pricing products with the market, Project management, Creating and implementing business plans, Strategic planning for the future, Bookkeeping, General business acumen, Customer satisfaction, Financial management, Human resources experience, Interpersonal skills, Management skills, Merchandising, Problem-solving skills, Time management skills, Business operations management, Software expertise in products like QuickBooks, Managing accounts receivable

Custodian

City of Philadelphia
12.2017 - 01.2020
  • Clean and keep a safe friendly environment

Teacher Assistant

Brightside Academy
07.2017 - 12.2017
  • Provide care and education to youth

Core Member

City Year Philadelphia
08.2016 - 06.2017
  • Attendance Coordinator, After school program facilitator, tutor, teacher assistant

Guest Services

The Philadelphia zoo
01.2016 - 08.2016
  • Greeter

Cabin agent

Prospect Airport
05.2014 - 03.2015
  • Work alongside a team to create a clean and ensure a safe environment for both passengers and flight crew
  • Duties include security search of the entire inside of the plane and cleaning of the bathrooms, seats, seat pockets and overheads.

Customer service

The Philadelphia Zoo
02.2012 - 08.2012
  • Provide guests with information in accordance with the Zoo's mission statement, brand and goals
  • Exceed the expectations of our guests by providing friendly, enthusiastic and courteous service in a fun manner.

Jr camp

Latoria Williams
07.2011 - 08.2011
  • Assist with the planning and coordination of each weekly schedule at day camp, including planning and leading activities for your own trail group Interpret health and safety regulations to the group Observe each camper daily and check for cuts, bruises, skin rashes, or other indications of illness or injury
  • Enforcing safety precautions during the trip help the campers with daily self-maintenance tasks
  • Help prepare for and camper progress reports and award certificates.

Baby sitter

Roniesha Sanders
01.2008 - 09.2010
  • Care for kids at the employer's residence Prepare bottles and snacks for infants and children respectively bathe, dress and groom infants and children Arrange formulas and change diapers teach basic language and math lessons
  • Discipline children in keeping with the methods requested by the parents maintain a clean and healthy environment inside the home
  • Carry out light housekeeping duties Perform basic ground-keeping and pet care tasks.

Education

High School Diploma -

South Philadelphia High School
Philadelphia, PA
06.2018

Skills

  • Workflow Planning
  • P&L Management
  • Business Administration
  • Business Development
  • Contract Negotiations
  • Customer Relationship Management
  • Loss Prevention
  • Account Management
  • Operations Oversight
  • Training and coaching
  • Staff training/development

Certification

  • CPR certified
  • Med Tech certified


Timeline

General Manager

Independence Homecare partners
02.2020 - Current

Custodian

City of Philadelphia
12.2017 - 01.2020

Teacher Assistant

Brightside Academy
07.2017 - 12.2017

Core Member

City Year Philadelphia
08.2016 - 06.2017

Guest Services

The Philadelphia zoo
01.2016 - 08.2016

Cabin agent

Prospect Airport
05.2014 - 03.2015

Customer service

The Philadelphia Zoo
02.2012 - 08.2012

Jr camp

Latoria Williams
07.2011 - 08.2011

Baby sitter

Roniesha Sanders
01.2008 - 09.2010

High School Diploma -

South Philadelphia High School

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Tiara Carter