Tiara Gladney
Rochester
Summary
Experienced case management professional with 10+ years of working in busy social environments. Compassionate caregiver, a diligent problem solver, and a team player looking to take on a more significant challenge at FamilyAid.
Overview
12
12
years of professional experience
Work History
Case Manager
Center For Youth
Rochester, NY
02.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Collaborated with interdisciplinary teams to assess needs and create tailored support strategies for youth.
- Mentored junior staff in best practices for youth engagement and conflict resolution techniques.
- Evaluated program effectiveness through regular feedback, leading to improved service delivery for at-risk youth.
- Advocated for youth rights and resources within community partnerships, enhancing overall program visibility and impact.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
Community Integration Manager
Lifetime Assistance
Rochester, NY
06.2024 - Current
- Leading and mentoring a team of Community Integration Assistants
- Planning engaging, personalized activities that help people connect and grow
- Supporting individuals with daily needs and community outings
- Keeping records organized and accurate
- Promoting inclusion, independence, and joy - every step of the way
Case Manager
David Grant Recreation Center
Rochester, NY
02.2023 - 01.2026
- Coordinated care plans among interdisciplinary teams to optimize resident health outcomes.
- Conducted regular assessments to evaluate residents' needs and adjust care plans accordingly.
- Mentored junior case managers, fostering professional development and enhancing team performance.
- Developed training programs on best practices for resident engagement and support services.
Case Manager
Baywinde Senior Living Facility
Webster, New York
06.2022 - 04.2024
- Deliver guidance and supportive counseling with accuracy and efficacy, to families, residents, and also staff.
Director of Memory Care Assistant
Landing of Brighton
Rochester, New York
11.2019 - 02.2021
- Supervision of self-administered medication for assisted living, report any changes in individual health, also emergencies quickly. maintain a safe workplace.
Patient Care Assistant
Home Instead
Rochester, New York
07.2014 - 02.2020
- Went to different Residents home, provided assistant with medications, appointments, cleaning, also cooking. Maintained accurate records of patient condition.
Medical Secretary Also Certified Nursing Assistant
Shorewinds
Rochester, New York
07.2015 - 05.2019
- Care planning, making Residents doctor appointments and follow up visits. Keeping in touch with family of any changes and/or updates. Maintained accurate records of patient condition.
Education
Associate - Health Service Administration
Bryant & Stratton College
01.2018
High school or equivalent - Communication
Edison Career & Technology High School
Rochester, New York06.1999
Skills
- Case Management - 10 years
- Certified Nursing Assistant - 10 years
- CPR/First Aid - 10 years
Timeline
Case Manager
Center For Youth
02.2026 - Current
Community Integration Manager
Lifetime Assistance
06.2024 - Current
Case Manager
David Grant Recreation Center
02.2023 - 01.2026
Case Manager
Baywinde Senior Living Facility
06.2022 - 04.2024
Director of Memory Care Assistant
Landing of Brighton
11.2019 - 02.2021
Medical Secretary Also Certified Nursing Assistant
Shorewinds
07.2015 - 05.2019
Patient Care Assistant
Home Instead
07.2014 - 02.2020
Associate - Health Service Administration
Bryant & Stratton College
High school or equivalent - Communication
Edison Career & Technology High School