Tiara Gordon
Seattle
Summary
Results-driven and customer-focused professional with a strong background in sales, leadership, and client relations. Adept at leading teams, enhancing customer experiences, and driving revenue growth through personalized service and strategic recommendations. Passionate about sustainability and dedicated to delivering high-quality service in dynamic, customer-centric environments.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Clinique Beauty Advisor
Nordstrom
Seattle, WA
10.2025 - Current
- Delivered personalized skincare and makeup consultations aligned with clients' needs and lifestyles.
- Achieved sales goals by recommending comprehensive skincare and beauty routines.
- Built lasting client relationships through exceptional service and tailored follow-ups.
Clean Beauty Lead
Credo Beauty
Seattle, WA
08.2023 - 10.2025
- Educated customers on clean beauty practices, ingredients, and product benefits, enhancing their knowledge and purchase confidence
- Trained and mentored team members on clean beauty standards and customer engagement, fostering a knowledgeable and customer-focused team
- Monitored key performance indicators (KPIs) such as sales conversion rate, average transaction value, and customer satisfaction scores to pinpoint improvement areas and drive strategic initiatives
Esthetician
Dulce Lash Lounge
Seattle, WA
05.2023 - 05.2025
- Applied eyelash extensions to create customized looks, enhancing client satisfaction.
- Scheduled client appointments efficiently and assist in retail sales.
- Executed advanced esthetician techniques, including facials, waxing, and lash extensions for diverse clientele.
Lash Stylist
Amazing Lash Studio
Seattle, WA
09.2022 - 05.2023
- Educated clients about products and self-maintenance for healthy natural lashes and lash retention based on needs and preferences
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
Esthetician/Manager
Oasis Face Bar
Cincinnati, OH
03.2021 - 07.2022
- Assessed condition of clients' skin to make recommendations to improve skin quality
- Developed and implemented effective marketing strategies to attract new clients and increase salon revenue by 30%
- Created employee schedules that maximized productivity while meeting client demand
Arch Expert/Counter Manager
Ulta Beauty
Cincinnati, OH
04.2017 - 12.2020
- Shaped and cleaned brows for 15-20 clients daily
- Perform short services such as eyebrow and facial waxing, tweezing and eyebrow tinting
- Implemented performance evaluation system to assess stylist skills and provide constructive feedback for improvement.
Skin Therapist
Ulta Beauty
Cincinnati, OH
04.2016 - 04.2017
- Perform facials and skin care treatments, such as Microdermabrasion and facial cleansing, to improve different varieties of skin conditions, including rosacea, acne, dehydration and wrinkles caused by aging and sun damage
- Provided professional makeup services for clients, including bridal, special events, and photoshoots.
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business
Education
Vocational - Esthetics
The Salon Professional Academy
Cincinnati, OH06-2014
Skills
- Guest services expertise
- Advanced facials specialist
- Skincare consultation
- Skin analysis
- Store Operations
- Coaching and Mentoring
- People Management
Certification
Esthetician License, 06/01/24, 06/01/26
Timeline
Clinique Beauty Advisor
Nordstrom
10.2025 - Current
Clean Beauty Lead
Credo Beauty
08.2023 - 10.2025
Esthetician
Dulce Lash Lounge
05.2023 - 05.2025
Lash Stylist
Amazing Lash Studio
09.2022 - 05.2023
Esthetician/Manager
Oasis Face Bar
03.2021 - 07.2022
Arch Expert/Counter Manager
Ulta Beauty
04.2017 - 12.2020
Skin Therapist
Ulta Beauty
04.2016 - 04.2017
Vocational - Esthetics
The Salon Professional Academy