Deja Byer
Sacramento,CA
Summary
Dynamic and empathetic healthcare professional with extensive experience at Saint Francis Hospital South, adept in vital signs monitoring and patient care. Demonstrated ability to improve patient outcomes through effective communication and teamwork. Skilled in CPR/AED, showcasing a blend of technical proficiency and compassionate care. Achieved a significant reduction in patient recovery times.
Experienced with patient care and clinical support. Utilizes effective communication skills to ensure patient comfort and understanding. Knowledge of medical procedures and healthcare protocols, ensuring high-quality patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nurse Technician
Saint Francis Hospital South
08.2024 - 10.2024
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Maintained patient stability by checking vital signs and weight.
Certified Nursing Assistant
The Cottages at Woodland Hills
12.2022 - 10.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Cashier
Ross Dress for Less
11.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Server
Cheddars Restaurant
10.2022 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Bill Collector
Verizon
08.2022 - 12.2022
- Reduced overdue accounts by proactively contacting debtors and negotiating payment arrangements.
- Built rapport with clients through empathetic communication, leading to increased success in payment negotiations.
- Collaborated with other team members to develop strategies for difficult cases, resulting in higher collection rates.
- Negotiated settlements with debtors while maintaining professionalism and adherence to company policies.
- Educated customers about repayment options and financial management techniques, empowering them to take control of their debts.
- Enhanced the efficiency of the collections process with thorough documentation and accurate recordkeeping.
Server
Applebee's Grill + Bar
02.2020 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Pacific Career And Technology
Sacramento, CA05-2021
Skills
- Patient transportation
- Healthcare ethics
- Documentation
- Physical assessments
- Mental health care
- Vital signs monitoring
- Charting
- ADL management
- Certified in CPR/AED
Certification
- Patient Care Technician Certification (PCT) - National Healthcare Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Nurse Technician
Saint Francis Hospital South
08.2024 - 10.2024
Cashier
Ross Dress for Less
11.2023 - 01.2024
Certified Nursing Assistant
The Cottages at Woodland Hills
12.2022 - 10.2024
Server
Cheddars Restaurant
10.2022 - 09.2023
Bill Collector
Verizon
08.2022 - 12.2022
Server
Applebee's Grill + Bar
02.2020 - 10.2021
- Patient Care Technician Certification (PCT) - National Healthcare Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
High School Diploma -
Pacific Career And Technology
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