Tiara Greenlee-Jarrett
Houston,TX
Summary
Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. As a current BSN student who Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Medical Assistant
Legacy Community of Health
Houston, TX
02.2024 - Current
- Administered patient care, including vital signs monitoring and health history documentation.
- Assisted healthcare providers with examinations, procedures, and patient education initiatives.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated scheduling of appointments, ensuring efficient patient flow and resource allocation.
- Managed electronic health records system, maintaining accuracy and compliance with regulations.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Trained new staff on clinical procedures and office protocols to enhance team performance.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant (180 hours externship)
Baylor College of Medicine
Houston, TX
09.2024 - 10.2024
- Prepared patients for examination, by taking their vitals.
- Shadowed the doctor, assisted with exams and procedures, and wrapped wounds.
- Completed administrative and clinical tasks.
- Cleaned, sterilized, and set up medical equipment to maintain safety and readiness for next day's procedures.
- Oversaw inventory levels to ensure adequate supplies were available.
- Processed billing procedures and submitted insurance claims for reimbursement.
- Handled billing and insurance claims.
Medical Screener
Octapharma Plasma Center
Houston, TX
12.2023 - 09.2024
- Perform finger sticks and use equipment to test blood for iron and protein levels.
- Established donor files with comprehensive information to streamline donor management.
- Processed donor payment transactions and updated records to ensure accuracy and compliance.
- Collect information on patients and their current height, weight, and blood pressure.
- Maintain compliance with HIPAA protocols to safeguard patient privacy.
Pharmacy Technician
Walgreens
Atlanta, GA
01.2020 - 11.2023
- Maintained pharmacological practices by checking drug inventory, stocking medications, and monitoring supplies to ensure availability of necessary medications.
- Liaised with pharmacists to accurately measure and prepare medication doses, package, and label prescriptions for safe patient use.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into the inventory system.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Communicated with doctors and insurance agencies to resolve prescription cost discrepancies, facilitating timely access to medications for patients.
Customer Service Representative
Percepta/Mercedes Benz.
Atlanta, GA
12.2014 - 01.2020
- Referred unresolved customer grievances to appropriate departments for resolution, ensuring customer satisfaction.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Processed deposits and payments, managing billing inquiries to maintain accurate account records.
- Handled inbound calls, chats, and emails to deliver timely customer support, enhancing overall service experience.
- Referred unresolved customer grievances to designated departments for further investigation.
Education
Medical Assistant Certification Program -
The College of Health Care Professions
Houston, TX11.2024
Skills
- Vital signs monitoring
- HIPAA compliance
- Quality control
- Vital signs monitoring
- Checking product quality
- Patient scheduling
- Electronic Health Records Management
- Basic Life Support
- Data Entry
- Clinical Documentation
Certification
Certified by the Pharmacy Technician Certification Board (PTCB), In good standing with the Georgia Board of Pharmacy (PHTC050225), CMA, HIPAA, OSHA, BLS/CPR
Timeline
Medical Assistant (180 hours externship)
Baylor College of Medicine
09.2024 - 10.2024
Medical Assistant
Legacy Community of Health
02.2024 - Current
Medical Screener
Octapharma Plasma Center
12.2023 - 09.2024
Pharmacy Technician
Walgreens
01.2020 - 11.2023
Customer Service Representative
Percepta/Mercedes Benz.
12.2014 - 01.2020
Medical Assistant Certification Program -
The College of Health Care Professions