Tiara Holder

Dynamic customer service professional with a proven track record at Home Depot, excelling in active listening and critical thinking. Recognized for enhancing customer satisfaction through effective problem-solving and tailored support strategies. Committed to fostering a positive service culture, contributing to sales growth and improved resolution times.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.