TIARA MCCULLOUGH
Yorkville,Illinois
Summary
Strong background in marketing, business development, and project management. A self-motivated and organized professional with experience providing thorough and skillful support to department managers. Supervising and leading associates to maximize their potential.
Overview
19
19
years of professional experience
Work History
Loan Coordinator
Perdoceo Education
04.2021 - Current
- Counsel out-of-school student borrowers on all available loan repayment options for Federal Student Loans included in Title IV funding to reduce default exposure.
- Promote student loan financial literacy to reduce the number of delinquent student loan borrowers.
- Contact students who become delinquent on their student loans, regarding options to resolve delinquency, via an auto-dialer system, making manual calls and sending/responding to student emails.
- Work in conjunction with designated lenders and guarantors to resolve student loan delinquencies.
- Assist students in computing budgets for installment plans while implementing appropriate collections processes.
- Collaborate with Student Finance to process all student transactions in a timely manner according to federal, state, and company policies.
Lead Front End Supervisor/Marketing Team Lead
Sam's Club
11.2012 - 04.2019
- Handled cash daily in the amount of $2,000
- Cashiered for business needs
- B2B Sales
- Monitored KPI for growth
- Used Sales Force tracking for membership acquisition
Claims Management
Innovation Group
06.2014 - 09.2015
- Validated vehicle VIN numbers for service eligibility
- Reserved collision shop appointments and vehicle rental pick-ups
- Generated and submitted invoices to clients, ensuring timely payments for vehicle repairs, towing and rentals
- Onboarded new associates
- Facilitated new hire training
Petty Officer
US Navy/US Active Reserves
11.2005 - 03.2010
- Initiated shipments and inventory
- Lead safety operations on pier
- Lead daily operations
- Administrated minor medical procedures
- Booked appointments, collected patient information and payments
- Filed patient records
- Serviced the needs of the United States Navy
Education
Bachelor of Science - Business Administration/Concentration in Finance
Colorado Technical University
Colorado Springs, CO02-2025
Diploma - High School
West Aurora High School
06.2005
Skills
- Student Loan management
- Financial Debt Counseling
- Customer Service
- Pipeline management
- Outbound/Inbound call management
- Data Entry
- Delinquent Account management
- Collection optimization
Timeline
Loan Coordinator
Perdoceo Education
04.2021 - Current
Claims Management
Innovation Group
06.2014 - 09.2015
Lead Front End Supervisor/Marketing Team Lead
Sam's Club
11.2012 - 04.2019
Petty Officer
US Navy/US Active Reserves
11.2005 - 03.2010
Diploma - High School
West Aurora High School
Bachelor of Science - Business Administration/Concentration in Finance
Colorado Technical University
Community Service
- Organized events including networking functions
- Planned and attended Fundraiser for Children's Miracle Network Hospital's
- Collaborated with School Districts in their efforts to strengthen the community and families
- Communicated ideas with surrounding Cities including Aurora, Oswego and Montgomery
- Donated to the surrounding Cities, including the organizations Mutual Ground and Suicide Prevention
Similar Profiles
DESTINI HINSONDESTINI HINSON
IRC Coordinator at Perdoceo EducationIRC Coordinator at Perdoceo Education
Mykeisha HartfieldMykeisha Hartfield
IRC Coordinator at Perdoceo EducationIRC Coordinator at Perdoceo Education
Nancy AguirreNancy Aguirre
Senior Admission Advisor at Perdoceo EducationSenior Admission Advisor at Perdoceo Education