Tiara Mitchell
Patchogue
Summary
Experienced in office administration, team training, and patient account management, with a strong background in monitoring daily operations and optimizing productivity. Skilled in billing systems, claims processing, and multi-line telephone systems.
Overview
6
6
years of professional experience
Work History
Front Desk Supervisor
OneOncology
Great Neck
07.2024 - 05.2025
- Scheduled and assigned daily work for team members.
- Monitored daily operations for compliance with organizational policies and regulatory requirements.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Senior Administration Assistant/Billing
Northwell Health Physician Partners
Manhasset
05.2021 - 06.2024
- Processed medical claims with attention to details, ensuring accuracy and compliance with regulations.
- Managed patient billing inquiries, providing timely resolutions and enhancing patient satisfaction.
- Collaborated with healthcare providers to verify patient information and optimize billing accuracy.
- Trained new hires on company policies and procedures.
- Acted as main point of contact for all employees.
Operations Manager
roi
Lake Success
08.2019 - 04.2021
- Scheduled and assigned daily work for team members.
- Monitored daily operations for compliance with organizational policies and regulatory requirements.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performances of personnel.
- Reviewed activities regularly to identify opportunities for improvement.
- Maintained and updated files and records to support efficient daily operations.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Advanced productivity KPIs to achieve key business goals and objectives.
Education
Associate of Applied Science - Healthcare Management
Plaza College
NY04.2025
Skills
- Office administration
- Spreadsheet management
- Multi-line telephone systems
- Team training
- Billing systems and software
- Claims processing
- Patient account management
Timeline
Front Desk Supervisor
OneOncology
07.2024 - 05.2025
Senior Administration Assistant/Billing
Northwell Health Physician Partners
05.2021 - 06.2024
Operations Manager
roi
08.2019 - 04.2021
Associate of Applied Science - Healthcare Management
Plaza College
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