Tiara Robinson
Philadelphia,PA
Summary
Enthusiastic esthetician student with career success providing spa services to guests. Guarantees accurate schedules and responds to guests' questions. Keeps workspace organized and clean while delivering quality communication and administration services. Greets clients warmly to deliver comfort and ease during scheduled visits.
Overview
4
4
years of professional experience
Work History
Patient Navigator
Pennsylvania Access Center
02.2022 - Current
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed over 50 customer calls per day.
Receptionist
Touch My Body Massage And Waxing Spa
05.2021 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Increased product sales by 10% by promoting products to customers.
Direct Care Worker
Special People In Northeast
08.2019 - 11.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by physician.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored and assisted residents through individual service plans.
Education
NCEA Certification - Esthetician
The Beauty Institute
Philadelphia, PA08.2023
GED - undefined
Temple University
2013
Skills
- Appointment Confirmation
- Data Inputting
- Calendar Management
- Computer Proficiency
- Organization Skills
- Family and Patient Support
- Update Electronic Charts
- Patient Flow Coordination
- Greeting and Seating Clients
- Security Monitoring
Timeline
Patient Navigator
Pennsylvania Access Center
02.2022 - Current
Receptionist
Touch My Body Massage And Waxing Spa
05.2021 - 03.2023
Direct Care Worker
Special People In Northeast
08.2019 - 11.2020
NCEA Certification - Esthetician
The Beauty Institute
GED - undefined
Temple University
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