Professional business support specialist with strong focus on team collaboration and achieving results. Skilled in administrative tasks, project coordination, and effective communication. Known for reliability, adaptability, and proactive approach to meeting organizational needs. Prepared to make significant impact by streamlining processes and enhancing productivity.
Overview
12
12
years of professional experience
Work History
Perioperative Business Assistant
New York Presbyterian
Manhattan, NY
12.2018 - Current
Coordinate patient placement on Epic by assigning nursing staff based on acuity and safety needs, while collaborating with bed management to optimize unit capacity
Manage unit supplies and initiate maintenance request to ensure regulatory JCO compliance and promote safe and effective patient care delivery
Conduct daily reports and shared calendars to track patient status, unit needs and overall operational efficiency for all staff and leadership
Facilitate communication between patients, families, and the healthcare team to promote quality patient-centered care and positive outcomes
Direct scheduling operations for support staff using UKG, including delegating staff assignments and ensuring appropriate coverage with leadership support
Create, update, and manage clinical and administrative documents, reports, and spreadsheets using Microsoft Word and Excel
Office Coordinator
Department of Health and Mental Hygiene
Queens, NY
02.2017 - 12.2018
Performed a wide range of administrative and clerical functions including photocopying, faxing, mail distribution, and file management to support efficient office operations
Coordinated and maintained records related to staff office assignments, communication devices, company access and office keys
Created, edited, and managed professional documents, reports, and spreadsheets using Microsoft Word and Excel
Organized medical documents and prioritized tasks to ensure smooth daily operations
Managed and updated Google Calendars and shared spreadsheets for employees and leadership, ensuring accurate scheduling and coordination
Created and processed patient charts to be reviewed by physicians to maintain accurate and organized medical records
Maintained professional correspondence with external affairs, addressing concerns and inquiries from council members and the Department of Transportation in a timely and effective manner
Appointment Setter
Premier Empire Energy
Manhattan, NY
06.2015 - 03.2017
Conducted daily outreach to business owners to schedule and coordinate informational forums
Promoted awareness of clean, pollution-free energy solutions and sustainability initiatives
Advised clients on energy-saving strategies to reduce utility costs, including Con Edison expenses
Prepared and maintained detailed weekly reports tracking calls, appointments, and engagement outcomes
Youth Worker
Mosholu Montefiore Community Center
Bronx, NY
10.2014 - 06.2015
Provided academic support to adolescent students through homework assistance and tutoring
Facilitated and led arts-based enrichments programs, including business, ASL, dance/step, and yearbook initiatives
Monitored and assessed student needs, including health, safety, and social challenges such as bullying, while promoting an inclusive and supportive environment
Fostered positive youth development by encouraging peer engagement and social inclusion
Collaborated with parents, teachers, and staff to support and implement youth-focused programs and community-based initiatives
Assisted in coordinating and delivering resources to enhance student well-being and program effectiveness
Office Clerk
Beth Israel Medical Center
Manhattan, NY
12.2014 - 04.2015
Provided administrative support to office staff by performing clerical tasks such as filing, data entry, and document organization
Answered and directed incoming calls and emails in a professional and timely manner
Assisted with scheduling appointments, meetings and maintaining office calendars.
Prepared, sorted and distributed mail, packages and internal documents
Education
Associate of Science - Nursing
Medgar Evers College
Brooklyn, NY
12-2026
Associate of Arts - Criminal Justice
Bronx Community College
Bronx, NY
06-2021
Associate of Arts - Medical Office Administration
New York Career Institute
Manhattan, NY
06-2014
Skills
Proficient in Epic, Microsoft Word, Excel & Power Point
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