Tiara Ugarte-Bass
Sacramento,Ca
Summary
Dedicated customer service professional with 5+ years of experience in resolving customer inquiries and exceeding performance targets. Skilled in building rapport and delivering exceptional service to ensure customer satisfaction.
Overview
11
11
years of professional experience
Work History
Care Assistant
Arden park post acute
Sacramento, CA
07.2024 - Current
- Assisted elderly patients with activities of daily living, including bathing, dressing and eating.
- Provided companionship to patients
- Transported patients to appointments or other locations using wheelchairs or strhers.
- Kept detailed records of patients' medical histories and care plans.
- Prepared meals according to dietary needs of the residents and patients.
Merchandiser Manager
Kendal floral
Sacramento, CA
05.2024 - 09.2024
- Developed and implemented merchandising strategies to maximize sales and profitability.
- Created product displays that were visually appealing, well-stocked, and organized.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
House Maintenance
Personal Business
Vallejo, Ca
10.2023 - 12.2023
- Coordinated ongoing maintenance and housekeeping of plant and equipment.
- Checked house daily to ensure it was secure and free from damage.
- Organized closets and drawers in accordance with homeowners' instructions.
Maid
Dars Cleaning
Sacramento, Ca
03.2020 - 06.2020
- Maintained cleanliness and organization of multiple rooms and common areas
- Followed proper procedures for handling and disposing of cleaning chemicals
- Skilled in trash removal, recycling, and sanitizing surfaces to prevent the spread of germs.
Canvasser
Next level distribution
Rancho Cordova , California
05.2013 - 12.2015
- Conducted door-to-door outreach in assigned neighborhoods.
- Developed and implemented sales strategies to increase market share.
- Communicates with an average of 200 clients via email or phone to identify and resolve needs and grows accounts through cross-selling monthly
- Exceed sale goals by constantly pursuing new sale opportunities and applying expert closing strategies
Education
High School Diploma -
C.K. Mc Clatchy high
Sacramento, CA06-2012
Skills
- Cleaning Experience
- Intense sales
- Communication
- Adaptability
- Patient
- Trustworthy
- Customer Service
- Sales strategy
- Product Merchandising
- Flexible Schedule
- Inventory Oversight
- Staff Training and Development
- Business Management
- Operations Management
Timeline
Care Assistant
Arden park post acute
07.2024 - Current
Merchandiser Manager
Kendal floral
05.2024 - 09.2024
House Maintenance
Personal Business
10.2023 - 12.2023
Maid
Dars Cleaning
03.2020 - 06.2020
Canvasser
Next level distribution
05.2013 - 12.2015
High School Diploma -
C.K. Mc Clatchy high