Tiarah VanBrunt
Colorado Springs
Summary
Dynamic Assistant Store Manager with proven expertise in customer service and retail operations. Focused on enhancing customer experiences and optimizing store efficiency.
Dedicated Assistant Store Manager known for mentoring and coaching staff to elevate customer service standards. Committed to maintaining high operational efficiency and promoting a positive shopping environment.
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
Colorado Springs, CO
10.2024 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance customer service skills and operational efficiency.
- Assisted in inventory management, including stock replenishment and organization of merchandise displays.
- Implemented effective loss prevention strategies to minimize shrinkage and maintain profitability.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Resolved customer complaints professionally, enhancing overall shopping experience and satisfaction levels.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Manager
Wendys Restaurant
Colorado Springs, CO
05.2017 - 02.2024
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented inventory control measures, reducing waste and optimizing stock levels.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
General William Mitchell High School
Colorado Springs, COBachelor of Science -
University of Phoenix
Tempe, AZCertificate Medical Assisting - Medical Assistant
IntelliTec College
CO05-2022
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Customer relations
- Store organization
- Time management
- Store opening and closing
- Stock management
- Pricing and markdowns
- Mentoring and coaching
- Loss prevention
Languages
English
Full Professional
Timeline
Assistant Store Manager
Dollar Tree
10.2024 - Current
Manager
Wendys Restaurant
05.2017 - 02.2024
High School Diploma -
General William Mitchell High School
Bachelor of Science -
University of Phoenix
Certificate Medical Assisting - Medical Assistant
IntelliTec College