Summary
Work History
Education
Skills
Languages
Timeline
Generic

Tiaris A. Lantigua

Newark,NJ

Summary

Enthusiastically driven, with exceptional client service abilities. As well as solid operations, extensive communication, organizational, and interpersonal skills. Proven ability to prioritize, multitask, and work effectively under fluctuating and demanding timelines. Has Excellent Leadership, Communication, and Team Collaboration Skills. Also, Excels under pressure, with the ability to profitably prioritize and provide accurate follow-up on all issues and correspondence Superb customer service skills Extremely detail-oriented and maintains firm organizational skills.

Work History

Retail Associate

Garage Clothing Store
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Office Administrator

Latins Eagles Group
  • Ensured a positive customer experience
  • Confident self-starter who worked well independently
  • Foster strong relationships with our customers to maintain a high level of client retention and office loyalty
  • Participated in a diverse team environment that handles incoming complex and intensified calls and emails
  • Efficiently used all provided resources to research, resolve and respond to complex customer issues in a professional and precise manner
  • Interpreted a variety of legal documents, policies, rules and regulations to our customers

Customer Service Assistant

AP Consulting Firm
  • Worked hand in hand with upper management to communicate results, gaps, opportunities, and achievements on a weekly basis
  • Approach potential clients by utilizing mailings and phone solicitation
  • Update job knowledge by participating in educational opportunities
  • Worked as part of a team to reach a common goal and drive the success of the agency
  • Handle complex customer issues, ensure customer satisfaction and proper solutions are met.

Education

Justice Studies

Montclair State University
Montclair, NJ
06.2025

High School Diploma -

Paramus Catholic High School
Paramus, NJ
06.2021

Skills

  • Advanced proficiency in Microsoft word
  • Advanced proficiency in Microsoft PowerPoint
  • Positive Customer Engagement
  • General Housekeeping
  • Verbal and Written Communication
  • Flexible Hours

Languages

English
Spanish

Timeline

Retail Associate

Garage Clothing Store

Office Administrator

Latins Eagles Group

Customer Service Assistant

AP Consulting Firm

Justice Studies

Montclair State University

High School Diploma -

Paramus Catholic High School
Tiaris A. Lantigua