Tiarra Gray
Chicago,IL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Concierge Officer
Prudential Securities
Chicago, IL
07.2023 - Current
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Monitoring lobby
- Monitoring CCTV
- Help tenants with getting packages
- Building Customer Relationship
- Assist Guest
- Crime Prevention
- Responding to Emergencies
Security Officer
Lawdog Security & Investigations Chicago Security Services
Chicago, IL
04.2023 - 07.2023
- Reporting Incidents
- Patrolling the building
- Crime prevention
- observe and report
Security Officer (Floater)
Securitas Security Services
Chicago, IL
03.2023 - 04.2023
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Identified suspicious activity to determine appropriate response.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Responded to alarms and conducted investigations as required.
Housekeeper
Yona Solution
Chicago, IL
03.2019 - 03.2023
- Swept and damp-mopped private stairways and hallways.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Education
High School Diploma -
Voise Academy
Chicago, IL06.2014
Skills
- Customer Service
- Meeting Organization
- Office Support
- Package Shipping
- Guest Experiences
- Training and Mentoring
- Clear Communication
- CCTV Monitoring
- Emergency Management
- CCTV Surveillance
- Identification Verification
- Access Control
- Interior and Exterior Patrol
- Residential Cleaning
- Laundry Management
- Restroom Detailing
- Safe Cleaning With Chemicals
- Dusting
- Guest Relations
- Vacuuming and Sweeping
- Complex Problem-Solving
Timeline
Concierge Officer
Prudential Securities
07.2023 - Current
Security Officer
Lawdog Security & Investigations Chicago Security Services
04.2023 - 07.2023
Security Officer (Floater)
Securitas Security Services
03.2023 - 04.2023
Housekeeper
Yona Solution
03.2019 - 03.2023
High School Diploma -
Voise Academy
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