Tiarra Ragland
Bowling Green,KY
Summary
Motivated volunteer that has taken an extended break from a traditional work environment. Looking to come back into the work force after being away with husband’s military obligations. Proficient at
working with children, coordinating and decorating events, and much more. Seeking employment within a school setting.
Overview
6
6
years of professional experience
Work History
Social Media Manager
1 AM Talent Management
01.2021 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Volunteer Coordinator
USAF
08.2020 - 07.2023
- Coordinated events on base for children to teach fire safety.
- Hosted events to assist children in social skills and communication
- Worked with military families to ensure they were receiving appropriate assistance with clothing and school supplies.
Server Manager
Black Sheep Cafe
05.2018 - 08.2020
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05.2019
Skills
- Teamwork and Collaboration
- Critical Thinking
- Problem-Solving
- Attention to Detail
- Effective Organization
- Data Analysis
- Written and oral communication
- Computer Assistance
- Community Outreach
Timeline
Social Media Manager
1 AM Talent Management
01.2021 - Current
Volunteer Coordinator
USAF
08.2020 - 07.2023
Server Manager
Black Sheep Cafe
05.2018 - 08.2020
High School Diploma -
Penn Foster Career School