Tiarra Washington
Worth,IL
Summary
Medical Billing & Accounts Receivable Specialist with 5 years of private practice experience. Skilled in claim review, denial management, charge entry, and AR follow-up. Strong customer service, high accuracy, and fast-paced performance.
Overview
5
5
years of professional experience
Work History
Accounts Receivable Specialist
Roots Dental Studio
Oak Lawn, IL
04.2024 - Current
- Support full-cycle revenue cycle management for a busy multi-provider dental practice (3 dentists), ensuring accurate and timely billing workflows
- Process 60–100 patients daily and 150–250 claims weekly in a high-volume environment
- Review CPT and ICD-10 coding and documentation prior to claim submission to ensure accuracy and compliance
- Review, verify, and process billing documentation, including charge entry and payment posting
- Manage electronic health records and patient accounts with strict HIPAA compliance
- Perform denial management and resubmissions to maximize reimbursement and reduce delays
- Reconcile patient and insurance accounts and resolve discrepancies to maintain accurate financial records
- Communicate with patients and insurance carriers regarding billing, eligibility, and account inquiries
- Assist with workflow improvements to increase operational efficiency across the practice
Accounts Receivable Specialist
Chiro One
Palos Heights, IL
08.2020 - 03.2024
- Supported full-cycle revenue cycle management for a busy multi-provider chiropractic practice (3 doctors), ensuring accurate and timely billing workflows
- Processed 200+ patients daily and 500+ claims weekly in a high-volume environment
- Verified insurance eligibility and benefits to ensure correct claim submission and reimbursement
- Reviewed CPT and ICD-10 coding and documentation prior to claim submission to ensure accuracy and compliance
- Managed denial follow-up and resubmissions to maximize reimbursement and reduce delays
- Reduced denials by 20% through detailed claim review and follow-up
- Improved claim accuracy by 15% through detailed claim review and documentation correction
- Performed account reconciliation and audits to ensure accurate patient balances
- Reviewed, verified, and processed billing and financial documentation, including charge entry and payment posting
- Managed electronic health records and patient accounts with strict HIPAA compliance
- Communicated with patients and insurance carriers regarding billing, eligibility, and account inquiries
- Assisted with implementing workflow improvements to increase operational efficiency across the practice
Education
High School Diploma -
Amos Alonzo Stagg High School
Palso Hills, ILSkills
- Billing Operations Coordination
- Revenue Cycle Operations Oversight
- Billing Staff Supervision & Quality Control
- Analytical Problem-Solving
- High-Volume Data Entry with Exceptional Accuracy
- Medical Billing & Revenue Cycle Management (RCM)
- CPT & ICD-10 Coding
- eClinicalWorks (eCW)
- Charge Entry & Payment Posting
- Insurance Verification & Eligibility
- Claims Submission & Follow-Up
- Denials Resolution
- Account Auditing & Reconciliation
- HIPAA Compliance
- Patient & Insurance Phone and Email Communication
- Time Management & Multitasking
Timeline
Accounts Receivable Specialist
Roots Dental Studio
04.2024 - Current
Accounts Receivable Specialist
Chiro One
08.2020 - 03.2024
High School Diploma -
Amos Alonzo Stagg High School