Summary
Overview
Work History
Education
Skills
Timeline
Generic

TIASHAWN BEST

Brooklyn,NY

Summary

Compassionate Behavioral Health Associate with experience in providing high-quality therapeutic care to individuals suffering from mental health issues. Strengths include active listening, empathy, crisis intervention, and behavior management skills. Past roles involved coordinating with multidisciplinary teams to develop effective treatment plans, fostering resilience and well-being among patients. Demonstrated ability to maintain professional boundaries while building trust and rapport with clients.

Overview

13
13
years of professional experience

Work History

Behavioral Health Associate

Bellevue Hospital
New York, NY
03.2023 - Current
  • Maintained accurate records of client progress notes, discharge summaries, and documentation of services provided.
  • Provided referrals for additional resources or services based on client need.
  • Attended workshops and trainings related to clinical best practices in order to stay current in the field.
  • Provided support during medical procedures or treatments related to behavioral health issues.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Provided excellent service to patients through personable communication.
  • Tracked client movement on and off unit by documenting times and destinations.
  • Ensured a safe and secure environment for patients, adhering to facility safety protocols.
  • Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.
  • Monitored patient behaviors and reported significant changes to supervising mental health professionals.
  • Utilized de-escalation techniques to manage and prevent patient crises effectively.
  • Tracked and replenished inventory of therapeutic supplies and materials.

Patient Transport

Bellevue Hospital
New York, NY
05.2020 - 03.2023
  • Coordinate the activities of the staff in the Transportation Department
  • Monitor and manage the transportation manager's dashboard
  • Troubleshoot all delays and transportation issues
  • Troubleshoot issues with the Rovers
  • Assign transportation for all codes
  • Coordinate all external patient transportation after 6 pm
  • Handles patient, vendor, staff complaints and resolves as necessary
  • Assure coverage for messengering and inpatient transport
  • Monitor arrival and departure times of vendors to ensure timely service of patients'
  • Verify all Medicaid/Non-Medicaid scheduled trips for billing purposes
  • Run reports
  • Operate a variety of data entry equipment to transform, transcribe and verify source material to computer-readable media, enter into database and retrieve data from computer terminal according to established guidelines
  • Answer phones and assist staff when necessary or as requested by supervisor
  • Assist as necessary based on daily staffing needs
  • Serve as technical resource person for Nurse Administrators and Managers
  • Report all staffing issues to cover A.D.N

Security Guard

Allied Universal
New York, NY
07.2017 - 10.2017
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions
  • Patrolled facility every hour to look for suspicious activities
  • Monitored the premises and recorded all activity in daily officer reports for submission to the supervisor at close of shift
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds
  • Monitored and authorized entrance and departure of employees, visitors and other persons
  • Secured personal and premises by inspecting buildings, patrolling property and monitoring surveillance cameras

Cashier

Au Bon Pain
New York, NY
02.2012 - 05.2020
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
  • Trained new team members in cash register operation, stock procedures and customer service
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
  • Helped customers find specific products, answering questions and offering advice
  • Maximized customer satisfaction by assisting customers with completing purchases, locating items

Education

Associate of Arts - Liberal Arts and General Studies

Medgar Evers College of the City University of New York
Brooklyn, NY
01.2016

Skills

  • Reliability
  • Vigilant and watchful
  • Attention to detail
  • Natural leader
  • Security personnel training
  • Therapeutic communication
  • Excellent customer service skills
  • Emergency intervention
  • Patient protection
  • Certified in CPR/AED

Timeline

Behavioral Health Associate

Bellevue Hospital
03.2023 - Current

Patient Transport

Bellevue Hospital
05.2020 - 03.2023

Security Guard

Allied Universal
07.2017 - 10.2017

Cashier

Au Bon Pain
02.2012 - 05.2020

Associate of Arts - Liberal Arts and General Studies

Medgar Evers College of the City University of New York

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