Tiauni Coger
New York City
Summary
Seasoned Security Officer with a proven track record at Metro One Loss Prevention, excelling in incident reporting and superior customer service. Demonstrated expertise in emergency response and conflict de-escalation, ensuring safety and reducing risk. Trained new officers, enhancing team proficiency and adherence to security protocols.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
Metro One Loss Prevention
06.2023 - Current
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Security Officer
Allied Universal Security Services
05.2023 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
Park East High School
06.2009
Skills
- Report writing
- Incident reporting
- Security guard license
- Detail-oriented
- Superior customer service
- Physical fitness
- Emergency response
- Access control
- Conflict de-escalation
- Security camera monitoring
- First aid certified
- Event security
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
Timeline
Security Officer
Metro One Loss Prevention
06.2023 - Current
Security Officer
Allied Universal Security Services
05.2023 - 02.2025
Park East High School
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