Tiayanna Osburn
Lakeland
Summary
Actively pursuing Adult/Pediatric First Aid & CPR certification to further enhance classroom safety and readiness along with my temporary teaching certification from the Florida Department of Education. Passionate about inspiring artistic expression, fostering confidence, and supporting youth through patience, communication, and adaptability
Overview
1
1
Certification
5
5
years of professional experience
Work History
Ice Cream Associate / Brand Ambassador
Mayday Ice Cream
01.2024 - Current
- Engaged customers through product demonstrations and tastings, enhancing brand awareness.
- Assisted in organizing promotional events, increasing foot traffic and customer interaction.
- Monitored inventory levels of supplies, reporting shortages to management for timely replenishment.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Retail Associate
Fayetteville Bargain
07.2023 - 12.2023
- Delivered friendly, attentive customer service and resolved concerns with patience.
- Maintained accuracy in cash handling, pricing, and discount application.
- Communicated store policies clearly and professionally.
- Strengthened multitasking and time-management skills in a fast-paced environment.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Work Study Student
J. Mack Robinson College of Business
10.2022 - 05.2023
- Assisted faculty and staff with administrative tasks to enhance operational efficiency.
- Organized and maintained office supplies and resources for effective workflow management.
- Provided support in scheduling meetings and coordinating events for student engagement initiatives.
- Processed documentation and data entry to ensure accurate record-keeping within departmental systems.
Student Assistant
J. Mack Robinson College of Business
10.2022 - 05.2023
- Welcomed and assisted students, visitors, and staff with professionalism and warmth.
- Managed administrative tasks including calls, scheduling, and event support.
- Demonstrated strong communication skills while guiding individuals to appropriate resources.
- Coordinated reservations, check-ins, and validations with attention to detail and efficiency. (Source: “Greeted incoming office visitors… directed individuals to appropriate locations.”)
Cleaning Technician
Building Stars
05.2021 - 06.2021
- Maintained clean, organized environments aligned with health and safety standards.
- Collaborated with team members to complete tasks efficiently.
- Demonstrated reliability, time management, and attention to detail.
- Conducted thorough cleaning of commercial spaces using industry-standard equipment and cleaning solutions.
Education
Bachelor of Arts - Art
Georgia State University
Atlanta, GA05-2025
Skills
- Exceptional communication
- Time Management & Organization
- Adaptable personality in dynamic environments
- Sanitization & Safety Awareness
Certification
- Florida Temporary Teaching Certification — Florida Department of Education
- Adult & Pediatric First Aid/CPR Certification — In Progress
Timeline
Ice Cream Associate / Brand Ambassador
Mayday Ice Cream
01.2024 - Current
Retail Associate
Fayetteville Bargain
07.2023 - 12.2023
Work Study Student
J. Mack Robinson College of Business
10.2022 - 05.2023
Student Assistant
J. Mack Robinson College of Business
10.2022 - 05.2023
Cleaning Technician
Building Stars
05.2021 - 06.2021
Bachelor of Arts - Art
Georgia State University