Motivated individual that meets and exceeds expectations. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Sales Associate
Chalice & Pearl
01.2023 - Current
Purchase goods and resell.
Inventory goods using Excel spreadsheets
Prep and package goods for shipping
Greet customers in a welcoming manner
Independent Contractor
DiamondCare Core Drilling
12.2017 - 10.2022
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Implemented OSHA practices to ensure a safe working environment.
Maintained a clean working environment.
Utilized various hand tools including, chipping guns, hand saws, drills, hammer drills, jack-hammers, tampers.
Operated electric and gas/propane floor saws.
Minimally operated excavation equipment and forklift.
Routinely handled loads in excess of fifty pounds
Restoration Manager
Paul Davis Restoration
02.2011 - 09.2017
Handled initial service calls to determine extent of damages and dispatch appropriate equipment and crews.
Prepared estimates for emergency services using Xactimate software.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Inspected damaged properties and contents to prepare job action plan.
Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as High Efficiency Dehumidifiers, ozone machines, and air movers..
Completed tear-down of existing structures and prepared for new construction.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Carpet Cleaning Manager/Restoration Technician
County Action Services
10.2003 - 02.2011
Recruited, interviewed and hired employees.
Promoted novel sales ideas, expanding revenue.
Provided excellent service ensuring customer loyalty.
Maintained "Premier" accounts including the National Park Service and the Academy of Music of Philadelphia,
Maintained textile flooring using HWE, bonnet floor buffer, and encapsulation techniques.
Maintained hard surface flooring.
Provided emergency services including fire restoration, water damage, and mold remediation.
Obtained IICRC certification in Water Restoration Technician, Carpet Cleaning Technician, Odor Control Technician, Upholstery & Fabric Cleaning Technician, Color Repair Technician, and Master Textile Cleaner.
Janitorial Maintenance Supervisor
Northeast Industries
06.1994 - 09.2002
Managed janitorial duties for a 40,000sf building.
Managed inventory and maintained proper supplies.
Maintained hard service flooring through tile cleaning and wax resurfacing.
Assisted as needed at other locations.
Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Small Package Sorter
United Parcel Service, UPS
02.1992 - 06.1994
Proved successful working within tight deadlines and a fast-paced environment.
Lifted and slid packages weighing up to fifty pounds on conveyor belts to transport items.
Obtained award for highest sort rate four times.
Pizza Shift Manager
Little Caesars Pizza
01.1991 - 03.1992
Responsible for opening store, prepping and running operations for morning shift.
Education
Associate of Arts - Liberal Arts And General Studies
Delaware County Community College
Media, PA
1994
High School Diploma -
Chichester Senior High School
Boothwyn, PA
1990
Skills
Customer Needs Assessment
Client Account Management
Inventory Control
Listening Skills
Problem-Solving
Cleaning Techniques
Outgoing Personality
Relationship Building
Meeting Deadlines
Policy and Procedure Adherence
Professional Demeanor
Reliable and Punctual
Timeline
Sales Associate
Chalice & Pearl
01.2023 - Current
Independent Contractor
DiamondCare Core Drilling
12.2017 - 10.2022
Restoration Manager
Paul Davis Restoration
02.2011 - 09.2017
Carpet Cleaning Manager/Restoration Technician
County Action Services
10.2003 - 02.2011
Janitorial Maintenance Supervisor
Northeast Industries
06.1994 - 09.2002
Small Package Sorter
United Parcel Service, UPS
02.1992 - 06.1994
Pizza Shift Manager
Little Caesars Pizza
01.1991 - 03.1992
Associate of Arts - Liberal Arts And General Studies