Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Salma Delgado

Goleta,CA

Summary

Detail Organized and dedicated Administrative Assistant and Membership Clerk with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Vorwerk, LLC
08.2020 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated contracts as necessary for efficient retrieval when needed.
  • Developed and updated spreadsheets and databases to track, analyze, and report on pending and executed company contracts
  • Drafted and edited Company policies for Legal Department
  • Managed filing system, entered data and completed other clerical tasks.
  • Enhanced onboarding experience for new hires by creating comprehensive training programs and materials for the Legal Department.
  • Assisted in identifying potential Company risks by conducting thorough risk assessments on Company's contracts.

Membership Clerk

Costco Wholesale
10.2022 - Current
  • Enhanced member satisfaction by promptly addressing inquiries and efficiently resolving issues.
  • Processed membership applications, ensuring accurate data entry and timely updates in the database.
  • Contributed to increased retention rates through consistent follow-up with members regarding renewals and payment processing.
  • Assisted in marketing efforts for membership drives, through planning on-site marketing events.
  • Trained new hires on membership processes, contributing to a cohesive team environment focused on excellent customer service.

Office Assistant

Blue Gardens Landscaping
01.2018 - 08.2020
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.

Education

Bachelor of Arts - Political Science

University of California, Santa Barbara
Santa Barbara, CA
06.2024

Skills

  • Adaptability
  • Organizational skills
  • Multitasking capabilities
  • Task prioritization
  • Customer service excellence
  • Microsoft Office expertise
  • Cash handling experience

Accomplishments

Employee of the Month - May 2023

(Costco Wholesale)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

References

References available upon request.

Timeline

Membership Clerk

Costco Wholesale
10.2022 - Current

Administrative Assistant

Vorwerk, LLC
08.2020 - Current

Office Assistant

Blue Gardens Landscaping
01.2018 - 08.2020

Bachelor of Arts - Political Science

University of California, Santa Barbara

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Salma Delgado