Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tieara Stith

Parkville,MD

Summary

Dynamic Access Specialist II at MedStar Health with proven expertise in patient scheduling and insurance verification. Adept at enhancing customer service and streamlining office administration, I excel in utilizing systems like Medconnect and HCHB. Committed to improving patient experiences while efficiently managing high call volumes and inquiries.

Overview

9
9
years of professional experience

Work History

Access Specialist II

MedStar Health
White Marsh, MD
09.2021 - Current
  • Answer a high volume of calls
  • I receive patient inquiries, complaints and send emails to the appropriate staff member.
  • I instruct patients on policies and required actions for different types of appointments.
  • Collect and verify information and update the patients chart when needed.

Medical Office Assistant

MedStar Health
White Marsh, MD
03.2020 - 09.2021
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Scan and link

Medical Office Assistant

Quadrant Inc
Baltimore, MD
01.2019 - 03.2020
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Scheduled appointments for patients via phone and in person.
  • Scan and link

Medical Office Assistant

Lifebridge Health
Bel Air, MD
03.2016 - 12.2018
  • Registered patients and scheduled appointments.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Scan and link

Education

Bachelor of Science - Health Services Management

UMGC
Maryland
02-2027

Medical Office Assistant Certificate - Medical Office

Fortis
Towson, MD
03-2019

Skills

  • Experience with IDK, Medconnect, HCHB and other systems
  • Patient scheduling
  • Insurance verification
  • Customer service
  • Office administration
  • Data entry

References

Jennifer Woodard, Manager

Medstar

8094 Sandpiper Circle

Nottingham, MD 21236

240-305-3554

Carol Butler, Manager

Quadrant

1881 Campus Commons Dr #300

Reston, VA 20191

443-522-8413

cmbutler11@gmail.com

Timeline

Access Specialist II

MedStar Health
09.2021 - Current

Medical Office Assistant

MedStar Health
03.2020 - 09.2021

Medical Office Assistant

Quadrant Inc
01.2019 - 03.2020

Medical Office Assistant

Lifebridge Health
03.2016 - 12.2018

Bachelor of Science - Health Services Management

UMGC

Medical Office Assistant Certificate - Medical Office

Fortis

Similar Profiles

CREATE PROFILE
Tieara Stith