Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

Tieja M. Hooper

Owings Mills ,USA

Summary

Performance-driven sales professional with stellar record of accomplishment in connecting with customers and driving remarkable wireless sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

14
14
years of professional experience

Work History

Business Sales Representative

VERIZON WIRELESS
04.2014 - Current
  • Used passion for technology to generate sales and meet daily goals
  • Provide the highest level of customer service
  • Made targeted product and service recommendations based on customer needs
  • Provided top product quality control and inspection while eliminating downtime to maximize revenue
  • Exceed monthly commission targets
  • Winner circle attendee two years in a row
  • Set up appointments for additional support and future sales
  • Utilizing salesforce leads to gain potential clients
  • Developed, maintained and utilized diverse client base.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained current knowledge of evolving changes in marketplace.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

SALES REPRESENTATIVE

T-MOBILE
08.2012 - 04.2014
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest
  • Built positive and productive customer connections to drive consistent sales
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals

KEY HOLDER (TEAM LEAD)

HONEYCOMB HIDEOUT
04.2011 - 08.2012
  • Managed stock demands, employee shift schedules and opening and closing operations and adapted professionally to all unexpected changes
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items

Education

Business Manager - undefined

Community College of Bal5more County
Catonsville, MD

Bio Medical Magnet Program - undefined

Randallstown High School
Randallstown, Maryland

Skills

  • Client account management
  • B2B and B2C sales
  • Prospecting skills
  • Lead generation
  • Prospecting and networking skills
  • Preparing proposals
  • Closing techniques
  • Effective communication
  • Time management abilities
  • Upselling and cross selling
  • Cold calling
  • Customer engagement
  • Revenue growth
  • Customer feedback
  • Customer satisfaction
  • Solution selling
  • Strategic planning

Accomplishments

  • Winner Circle (2x), Top 20% of Region Honors
  • Top store sales representative, 3 years straight

Timeline

Business Sales Representative

VERIZON WIRELESS
04.2014 - Current

SALES REPRESENTATIVE

T-MOBILE
08.2012 - 04.2014

KEY HOLDER (TEAM LEAD)

HONEYCOMB HIDEOUT
04.2011 - 08.2012

Business Manager - undefined

Community College of Bal5more County

Bio Medical Magnet Program - undefined

Randallstown High School

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Tieja M. Hooper