Tien Dang
Executive Manager
Fountain Valley,CA
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 5-year history of successful industry performance.
Overview
5
5
years of professional experience
Work History
Executive Manager, Operations & Growth
Long Phi Dang M.D. INC
08.2018 - Current
- Directed the expansion of current operations, strategically incorporating a pathology lab, achieving a revenue increase of over 5% within a 2 ½ month time frame.
- Built and deepened relationships with internal and external business partners that provide board-certified pathologists and doctors, allowing for steady growth and future development.
- Collaborated with Physicians in negotiating enhanced contracts with medical and insurance groups, leading to 30% to increase in payouts per claim.
- Conduct quarter and annual company reviews, ensuring the business achieves growth targets of 7% year over year.
Business Process Optimization Manager
Long Phi Dang M.D. INC
08.2018 - Current
- Improved efficiency and effectiveness of performance and management of processes across departments, reducing patient waiting times by 15 minutes and increasing customer satisfaction
- Executed investment strategies and tax saving plans amounting to $2 million, reducing tax expenses by $136,000, resulting in a 12% return on investments
- Manage and collaborate with a team of up to 10 co-workers to ensure work goals align with the company’s mission
- Tracks and regulates payments with insurance companies, negating losses of up to $150,000 annually
Project Manager
NDM Communications
03.2023 - 09.2023
- Nurtured and successfully onboarded prospective clients, bringing in over $50,000 monthly
- Maintained strong client relationships with marketing directors at MemorialCare, adhering to a $3M+ annual budgeting increasing customer outreach by 30%
- Identified and improved supply chain processes, implementing company-wide transactions, streamlining clients and vendor communication
Commerce FBA Account Manager
Amazon
05.2020 - 08.2022
- Compile and analyze market data highlighting profitable sectors and products, increasing sales by $5,000/month
- Utilized Helium 10, Jungle Scout, and other data software to optimize PPC and Key Word enhancing search visibility
- Managed liquidation of residual inventory left for 6+ months saving thousands on fees and improving account health
- Optimized ACOS and ROAS boosting effective Ad campaigns to increase sales and brand awareness at a desired budget
Senior Sales Director
Cutco/Vector Marketing Group, American Cutlery Company
06.2018 - 09.2018
- Connected with clients face-to-face selling over $10,000 high-quality cutlery in a two-week period
- Boosted sales by $4,000 for the Irvine team district, achieving 7th place over 20 other offices
- Trained co-workers bolstering their work ethic to win the monthly sales competition among the Irvine district
Education
Bachelor of Arts - Business Administration, Finance
California State University
Skills
- Strategic Networking
- P&L Responsibility
- Client Satisfaction
- Corrective Actions
- Profit Target Achievement
- Creative Strategies
- Sales Strategy Development
- Business Relationship Cultivation
- Personnel Management
- Operational Efficiency
- Strong interpersonal skills
- Policy Development
Affiliations
Boy Scouts of America - Eagle Scouts
Timeline
Project Manager
NDM Communications
03.2023 - 09.2023
Commerce FBA Account Manager
Amazon
05.2020 - 08.2022
Executive Manager, Operations & Growth
Long Phi Dang M.D. INC
08.2018 - Current
Business Process Optimization Manager
Long Phi Dang M.D. INC
08.2018 - Current
Senior Sales Director
Cutco/Vector Marketing Group, American Cutlery Company
06.2018 - 09.2018
Bachelor of Arts - Business Administration, Finance
California State University
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