Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tiera Bollinger

Lafollette,TN

Summary

Market Training Leader at Tacala Companies with a proven track record in developing impactful training materials that accelerated onboarding and enhanced productivity. Skilled in strategic thinking and coaching, I fostered a culture of continuous improvement and collaboration, driving team success through effective communication and adaptive learning strategies.

Overview

7
7
years of professional experience

Work History

Market Training Leader

Tacala Companies
11.2017 - Current
  • Developed comprehensive training materials for new hires, resulting in faster onboarding and increased productivity.
  • Implemented a continuous improvement approach to market training management, consistently identifying areas for enhancement and growth.
  • Established clear performance metrics for all market training initiatives, enabling data-driven decision-making processes.
  • Liaised with cross-functional teams to ensure consistent messaging and alignment between marketing initiatives and training content.
  • Championed a culture of ongoing professional development through regular communication about industry trends, updates, and best practices within marketing disciplines.
  • Streamlined the training process by developing efficient workflows and automating manual tasks.
  • Conducted regular assessments of trainees'' progress, providing constructive feedback and guidance as needed to foster success.
  • Built strong relationships with external vendors and partners, ensuring access to cutting-edge resources for staff development purposes.

Education

High School Diploma -

Campbell County High School
Jacksboro, TN

Skills

  • Sales training
  • Training delivery
  • Strategic thinker
  • Written and oral communication
  • New hire on-boarding
  • Adaptive learning
  • Coaching and mentoring
  • Leadership training
  • New employee training
  • Team direction
  • Verbal and writing communication
  • Sales leadership development
  • Team development strategies
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking

Accomplishments

I have won a golden bell this award goes to the top 100 restaurant operators in the brand.


I have won multiple North Star achievement awards which is an award specific to Tacala which is a franchise with almost 400 locations. This award is given to the top 10% of performers for the year.


I have been given an open door award by the Tacala HR department. This award is given to one restaurant leader yearly.

Timeline

Market Training Leader

Tacala Companies
11.2017 - Current

High School Diploma -

Campbell County High School

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Tiera Bollinger