Tiera Goss
Atlanta,GA
Summary
Administrative Assistant with 7+ years of progressive experience providing high-level administrative, operational, and customer support for corporate leadership and cross-functional teams. Adept at coordinating large-scale tenant operations, handling high-volume payment submissions, and serving as a central communication point between district offices, corporate leadership, and external partners. Recognized for exceptional organizational strategy, problem-solving, and workflow optimization. Experienced working directly with D-suite leaders, HR, payroll, and eviction teams to ensure accurate documentation, compliance, and seamless service delivery. Skilled in Yardi and administrative systems widely used in property management.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
American Homes 4 Rent
Roswell, GA
03.2024 - Current
- Serve as the Administrative Assistant for district leadership, supporting corporate operational workflows and managing high-priority administrative requests.
- Coordinate with leadership, eviction teams, and corporate departments to ensure accurate documentation and deadline compliance.
- Oversee district-wide tenant relations including verifications, escalations, and compliance-based communication.
- Manage mass-volume rental payment collection, documentation, and submission to corporate accounting teams.
- Prepare executive-ready reports, maintain digital filing systems, and support scheduling, meetings, and communication flow.
Verification Specialist
InsightGlobal
Dunwoody, GA
10.2022 - 03.2023
- Researched and resolved payroll discrepancies related to timesheets, wage tables, and production logs.
- Extracted payroll data and generated reports for corporate HR, supervisors, and departmental leadership.
- Provided high-level employee support through email, phone, and in-person consultations.
- Improved payroll accuracy and shortened inquiry resolution timelines through structured workflow methods.
Agent Services Representative
PalmerHouseProperties
Atlanta, GA
08.2021 - 03.2022
- Supported administrative operations for a high-volume real estate office, including document management, compliance tracking, and commission check processing.
- Coordinated communication across agents and leadership via phone, email, and digital platforms.
- Managed electronic filing systems and onboarding support for new agents.
- Ensured accuracy of agent enrollment packets, compliance documents, and operational records.
Education
High School Diploma -
Benjamin E Mays High School
Atlanta, GA05.2018
Skills
- Administrative Support
- D-Suite & Corporate Communication
- District Operations & Cross-Functional Coordination
- Tenant Relations, Verifications & Compliance
- Rent Collections & Payment Submission
- Eviction Team Coordination
- Calendar & Email Management
- Office Management & Workflow Optimization
- Yardi (Property Management/Payroll)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Payroll & Timesheet Research
- Reports, Dashboards & Data Administration
- Document Preparation & Records Management
Timeline
Administrative Assistant
American Homes 4 Rent
03.2024 - Current
Verification Specialist
InsightGlobal
10.2022 - 03.2023
Agent Services Representative
PalmerHouseProperties
08.2021 - 03.2022
High School Diploma -
Benjamin E Mays High School