Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiera Satchel

Fort Myers

Summary

Dynamic professional with a proven track record at HCA Parallon, enhancing patient satisfaction through effective communication and problem-solving. Skilled in time management and customer service, I excel in navigating complex situations while maintaining a positive attitude. Committed to delivering results and fostering collaboration in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Delivery Driver

CKCD
11.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Patient Care Liaison

HCA Parallon
10.2015 - 11.2024
  • Enhanced patient satisfaction by addressing concerns and providing timely resolutions.
  • Increased patient adherence to treatment plans by offering regular check-ins and motivational support throughout their care journey.
  • Educated patients on available resources within the community, helping them navigate complex healthcare systems with ease.
  • Streamlined appointment scheduling processes for increased efficiency and reduced wait times for patients.
  • Improved communication between healthcare providers and patients by serving as a liaison for both parties.
  • Maintained detailed records of interactions with patients, ensuring accurate documentation for ongoing assessments and continuous improvement efforts.
  • Responded to inquiries by directing calls to appropriate personnel.

Education

Associate of Science - General Education

Florida SouthWestern State College
Fort Myers, FL

South Fort Myers High
Fort Myers, FL
06.2011

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Clean driving record
  • GPS navigation
  • Heavy lifting

Timeline

Delivery Driver

CKCD
11.2024 - Current

Patient Care Liaison

HCA Parallon
10.2015 - 11.2024

Associate of Science - General Education

Florida SouthWestern State College

South Fort Myers High

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