Tieranee Odell
Summary
Human resource professional with more than 8 years of comprehensive human resource experience including conflict resolution, change management, training, development, and benefits administration. Proven experience collaborating with senior management to conduct Human Resource strategic planning to support and further corporate goals. Possess a broad knowledge of human resources and operations management driving outstanding results. Able to plan and organize work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned Human Resources discipline related to work activities and projects assigned. Determined Human Resource Manager adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.
Overview
8
8
years of professional experience
Work History
Human Resource Manager - Program Manager
Yoh, Day and Zimmerman
01.2020 - 01.2023
- Screened, recruited, and interviewed potential employees for specialty assignment at McKesson Pharmaceutical Distribution center
- Conducted onboarding and coordinated training schedules for new employees
- Facilitated employee performance improvement plans, reviews, and disciplinary incidents
- Implemented company culture, values, and policies while devising new programs that support the organizations' objective
- Assisted management with requested reports and documents
- Coordinated and evaluate events focused on employee and program growth (strengths and weaknesses) and recognition
- Accurately maintained employee files and monitored and overseeing managers to ensure goals are met
- Responded to payroll issues from hourly paid employees
- Assisted employees with all payroll changes
- Coordinated with department leaders / marketing team on employee's schedule changes and improve strategies
- Develop budget plans for the operations and sustainable goals.
Human Resources Coordinator
Nia Therapy Services
01.2015 - 01.2020
- Scheduled appointment for patients
- Processed patient payments
- Verified insurance benefits for patients
- Provided or arranged transportation to medical appointments and served as a companion
- To the client for these appointments
- Input data to ensure health providers were paid for medical services, responsible for the accurate flow of medical information and patient data between physicians, patients, and third-party payers
- Answered incoming customer calls and routed calls to the correct department
- Resolved customer issues
- Reported escalations to management
- Assisted with other general office duties.
Education
Bachelor of Science in Chemistry -
Austin Peay State University
Clarksville, TN01.2020
Skills
- Exceptional Communication
- Detail-Oriented
- Business Acumen
- Employee relations
- Critical thinking
- Policy development
- Strategic planning
- Coaching & development
- Time & stress management
- Resource management
- Talent acquisition
- Staff training
- Flexible
- Creative
- Integrity
- Customer Service
- Emotional Intelligence
- Team leadership
- Recruitment
- Talent management
- Technical knowledge
Timeline
Human Resource Manager - Program Manager
Yoh, Day and Zimmerman
01.2020 - 01.2023
Human Resources Coordinator
Nia Therapy Services
01.2015 - 01.2020
Bachelor of Science in Chemistry -
Austin Peay State University
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