Hi, I’m
TIERANEE ROSE
Atlanta,GA
Summary
Results-driven Account Executive with extensive experience in managing client relationships, driving customer success, and exceeding sales targets. Proven track record in aligning business goals with technology solutions to enhance customer experiences. Adept at leading cross-functional teams, providing consultative support, and facilitating seamless onboarding and solution adoption. Salesforce Certified Administrator with hands-on knowledge of CRM tools and SaaS platforms.
Overview
8
years of professional experience
1
Certificate
Work History
LGI Homes
New Homes Sales Consultant
10.2024 - Current
Job overview
- Served as a trusted advisor, guiding customers through an extensive full-cycle sales experience ensuring seamless experiences and timely completion.
- Collaborated cross-functionally with mortgage officers, title agents, and project managers to deliver exceptional results and customer satisfaction.
- Achieved 120% quota attainment, driving $1.8 million in revenue within one quarter by obtaining exceptional consultative selling and closing skills
- Utilize CRM & platforms to manage customer data, analyze insights, and tailor communication strategies.
- Oversaw post-sales processes in real estate, ensuring smooth transaction closures, coordinating property handovers, and providing ongoing client support to enhance satisfaction and referrals
Noir Rose Salon and Suites
Customer Success Manager
01.2017 - 06.2024
Job overview
- Developed and maintained strong relationships with key stakeholders, ensuring satisfaction and retention.
- Implemented subscription-based sales models, increasing recurring revenue and enhancing customer loyalty.
- Partnered with internal teams to resolve customer concerns promptly, ensuring seamless service delivery.
- Delivered detailed performance reports and data analysis to identify growth opportunities and drive strategic decisions.
- Led account management initiatives, aligning solutions with client business objectives to drive success and maximize value.
- Spearheaded ERP system implementations, streamlining business processes and enhancing operational efficiency to deliver tailored business solutions to C-suite executives.
- Managed post-sales engagement by ensuring seamless onboarding, driving product adoption, and providing ongoing support to maximize customer success and retention.
Lululemon Athletica
Sales Advisor
10.2022 - 06.2023
Job overview
- Delivered exceptional customer service by understanding client preferences and providing personalized product recommendations.
- Cultivated lasting customer relationships, contributing to client retention and repeat sales.
- Collaborated with store leadership to resolve customer inquiries and provide innovative solutions.
- • Consistently exceeded sales goals by applying consultative sales techniques and product knowledge.
Education
University of Memphis
Bachelor of Business Administration
03.2026
University Overview
Expected March 2026
Gould's Academy
Cosmetology Certification
04.2017
University Overview
Skills
- Salesforce CRM Expertise
- Customer Relationship Management
- Strategic Problem Solving
- Account Management
- Cross-Functional Collaboration
- Technical Solutions Development
- Stakeholder Engagement
- Process Optimization
- Effective Communication
- Client Onboarding & Training
Certification
- Cosmetology Certification, Gould's Academy, 04/2017
- Introduction to CRM with HubSpot
- Salesforce Sales Operations Professional Certificate Expected completion 06/2025
- HubSpot Sales Software Certification, HubSpot Academy Expected completion 07/2025
Timeline
New Homes Sales Consultant
LGI Homes
10.2024 - Current
Sales Advisor
Lululemon Athletica
10.2022 - 06.2023
Customer Success Manager
Noir Rose Salon and Suites
01.2017 - 06.2024
Gould's Academy
Cosmetology Certification
University of Memphis
Bachelor of Business Administration
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